Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Berger

Ballwin

Summary

I am a organized and proactive professional experienced in event management and customer service. Known for strong teamwork and multi-tasking abilities, effectively coordinating activities to ensure seamless events and positive customer interactions. I love helping people and learning more about them. My motivation in the work environment is watching my community flourish and getting to know my coworkers better!

Overview

3
3
years of professional experience

Work History

Sales Associate

DSW
Ballwin, MO
01.2024 - Current
  • Assisted customers in selecting and purchasing merchandise, enhancing overall shopping experience.
  • Processed transactions efficiently, ensuring adherence to cash handling policies and procedures.
  • Trained new sales associates on company policies, procedures, and effective sales techniques.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.

Party Host

Bounce U
Chesterfeild, Mo
06.2023 - 12.2024
  • Facilitated engaging party experiences for diverse groups of children and families.
  • Coordinated schedules and activities to ensure seamless event execution.
  • Managed setup and breakdown of party areas, maintaining cleanliness and safety standards.
  • Assisted guests with inquiries, providing exceptional customer service throughout events.
  • Monitored activity areas to enforce safety protocols and guidelines effectively.
  • Trained new staff on operational procedures and event management techniques.

Education

High School Diploma -

Parkway South High School
Manchester, MO
09-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Outgoing personality
  • Organized
  • Leadership

Timeline

Sales Associate

DSW
01.2024 - Current

Party Host

Bounce U
06.2023 - 12.2024

High School Diploma -

Parkway South High School
Natalie Berger