Nasir Hamidbeykwahmarok
St Louis
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Owner /Assistant to the President and CEO
Mo Medical Distribution
11.2018 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Driver Technician
Hill-Rom Holdings Inc.
03.2012 - 01.2019
- Improved safety and efficiency by conducting thorough vehicle inspections and maintenance.
- Provided exceptional customer service through timely deliveries and professional communication.
- Reduced fuel consumption with careful route planning and efficient driving techniques.
- Ensured accuracy in documentation, maintaining detailed records of deliveries, mileage, and time logs.
- Maintained a clean driving record, adhering to all traffic laws and regulations.
- Enhanced client satisfaction by addressing concerns promptly and providing reliable service.
- Maintained a safe working environment by ensuring all tools and cleaning supplies were properly stored and easily accessible.
- Increased equipment efficiency through diligent inspection and prompt removal of dirt, debris, and contaminants.
- Developed comprehensive checklists for daily, weekly, and monthly cleaning tasks, streamlining the process for future cleaners.
BJC HealthCare
Patient Transport
02.2008 - 03.2012
- Streamlined the recruitment process by implementing efficient sourcing and screening strategies for healthcare professionals.
- Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
- Enhanced client satisfaction with timely placements of top-tier healthcare professionals in various positions.
- Developed strong relationships with clients to understand their unique staffing needs and provide tailored solutions accordingly.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and increased referral rates.
Repair Technician
Precision Repair Network
05.2004 - 06.2008
- Improved equipment functionality by diagnosing and repairing various electronic devices.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Reduced device downtime with regular maintenance and preventative measures.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Expanded technical knowledge through continuous education in industry developments and trends.
- Collaborated with team members to complete complex repairs and improve overall service quality.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Reduced repair turnaround time with streamlined workflow processes for increased productivity.
- Identified common device problems and developed effective troubleshooting guides for faster issue resolution.
Education
Bachelor of Science - Business Administration And Management
Missouri State University
Springfield, MO05.2020
High School Diploma -
Parkway South High
Ballwin, MO05.2008
Skills
- Labor Relations
- Regulatory Compliance
- Administrative Oversight
- KPI Management
- Business Management
- Budget Administration
- Employee Development
- Client Service
- Verbal and Written Communication
- Cost Reduction
- Invoice Processing
- Contract Preparation
- Electronic Health Records
- Medical Coding Knowledge
- Research and Due Diligence
- HIPAA Compliance
- Insurance Verification
Timeline
Owner /Assistant to the President and CEO
Mo Medical Distribution
11.2018 - Current
Driver Technician
Hill-Rom Holdings Inc.
03.2012 - 01.2019
BJC HealthCare
Patient Transport
02.2008 - 03.2012
Repair Technician
Precision Repair Network
05.2004 - 06.2008
Bachelor of Science - Business Administration And Management
Missouri State University
High School Diploma -
Parkway South High
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