Naniolyn DeLee
St. Joseph,MO
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging a seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
17
17
years of professional experience
Work History
Leave & Benefits Specialist
Triumph Foods LLC
09.2025 - Current
- Checked employees' benefits enrollment for accuracy and input all data into ADP.
- Explained benefits to plan participants in easy-to-understand terms to educate each employee on available options.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Maintain compliance with federal regulations related to employee benefits programs such as COBRA and HIPPA laws.
- Complete timely and accurate data entry on all leave applicants in ADP.
- Guide employees through the enrollment process for all benefit programs.
- Maintain complete confidentiality regarding all information.
- Develop collaborative relationships within and across departmental lines.
- Manage employee benefit programs, including health, dental and vision plans, retirement plans, and life insurance.
- Respond to benefit and leave inquiries from employees on plan provisions, enrollments and status changes.
Internal Communications Analyst
Triumph Foods
08.2023 - 09.2025
- Collaborated with cross-functional teams to create cohesive messaging across all platforms.
- Optimized internal communications processes for increased efficiency and streamlined information flow.
- Improved employee engagement with well-crafted messaging and strategic content distribution.
- Develop, implement, and track marketing programs like email, social media, digital campaigns, and events.
- Manage the company store by periodically ordering new items and collecting feedback from team members for new apparel.
- Draft emails promoting new products or services offered by the organization.
- Optimized internal communications processes for increased efficiency and streamlined information flow.
- Manage the company store by periodically ordering new items and collecting feedback from team members for new apparel.
- Assisted in the creation of PowerPoint presentations used in meetings.
- Edited web content for accuracy and clarity of message.
- Maintained relationships with community partners and external vendors.
Productions
Triumph Foods
10.2022 - 08.2023
- Packaged, labeled, and sorted products to prepare items for delivery.
- Adhered to safety policies and procedures throughout all daily operations.
Front Desk Clerk
New River Air Station Billeting
05.2008 - 12.2008
- Called housekeeping about no-shows and late checkouts.
- Cashed guest checks and handled credit card transactions according to current policies.
- Responded to emergency situations in a timely and efficient manner.
- Provided current and detailed information about all hotel departments, services and hours.
- Checked that gratuity charge was correctly entered in room charges.
- Resolved guest issues with creative solutions, escalating major concerns to management.
- Answered customer questions about transportation, restaurants and entertainment.
- Used computer and database systems to verify information, process purchases, and make notes.
- Handled cash, credit, and debit card transactions accurately.
- Generated computerized customer bills and processed customer payments.
- Obtained reservation information and followed rate ratios to accurately charge customers.
- Coordinated with housekeeping staff to verify all rooms were clean and ready for guests.
- Interacted kindly with guests, offering assistance and support.
Education
Bachelor of Science - Cybercrime
Old Dominion University
Norfolk, VA05.2023
Bachelor of Science -
Missouri Western State University
Saint Joseph, MO01-2018
High School Diploma -
Kagman High School
Saipan, CNMI05.2004
Skills
- New employee enrollment
- Employee benefits laws
- Regulatory monitoring
- Relationship building
- Written and oral communication
- Documentation and reporting
- FMLA comprehension
- Human resources management
- HR compliance
- Proficient in Microsoft Word and Excel
Languages
English
Full Professional
Personal Information
Timeline
Leave & Benefits Specialist
Triumph Foods LLC
09.2025 - Current
Internal Communications Analyst
Triumph Foods
08.2023 - 09.2025
Productions
Triumph Foods
10.2022 - 08.2023
Front Desk Clerk
New River Air Station Billeting
05.2008 - 12.2008
Bachelor of Science - Cybercrime
Old Dominion University
Bachelor of Science -
Missouri Western State University
High School Diploma -
Kagman High School
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