Nancy Borwey
Chesterfield
Summary
Focused on giving customers positive experiences every visit. Skilled at helping new employees serve customer needs to build loyalty and earn repeat business.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Barista Trainer
Starbucks
Town and Country
08.2017 - 10.2018
- Trained new baristas on beverage preparation and customer service standards.
- Conducted regular training sessions to improve team skills and product knowledge.
- Ensured compliance with health and safety regulations during operations.
- Received Inventory
- Point of Sale operations
Store Leader
GameStop
O'Fallon
08.2011 - 10.2016
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored team members to enhance customer service skills.
- Oversaw inventory management and coordinated stock replenishment processes.
- Held special events for game launches and system releases.
- Promoted Gamestop's rewards program to customers
Server / Bartender
Sake Sushi LLC.
O'Fallon
07.2009 - 07.2011
- Provided exceptional customer service by taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Created customer beverages
- Hostessing duties
- Kitchen preparation
Education
Bachelor of Science - Computer Science
University of Missouri, St. Louis
St Louis, MO 08.2021 - 07.2025
Associate of Arts - Computer Science
St. Louis Community College
St Louis, MO 08.2019 - 05.2021
Skills
- Software development
- Team collaboration
- Customer service
- Employee training
- Leadership
- Event Planning
Accomplishments
- Dean's List Fall 2021, Spring 2022
Timeline
Bachelor of Science - Computer Science
University of Missouri, St. Louis
08.2021 - 07.2025
Associate of Arts - Computer Science
St. Louis Community College
08.2019 - 05.2021
Barista Trainer
Starbucks
08.2017 - 10.2018
Store Leader
GameStop
08.2011 - 10.2016
Server / Bartender
Sake Sushi LLC.
07.2009 - 07.2011