NALA CHEONG
EST CORONEL NICOLAU DE MESQUITA S/N EDF. DO LAGO BL. 5, 31/ANDER B, TAPIA
Summary
Dedicated to administrative work and is a versatile administrative officer skilled in managing a variety of tasks and competing priorities, driving improvements in quality, productivity, and service; Possesses all the knowledge and skills required to ensure the effective and smooth functioning of the administrative department area, possess nearly 9 years of administrative work experience.
Overview
18
18
years of professional experience
Work History
Training & Administration Officer (Felicities)
SANDS CHINA LTD
09.2015 - Current
- General management of the entire property, such as oversee day-to-day facility operations, including office repairs and maintenance, security, cleaning, and activity support
- Respond to facility-related emergencies and take appropriate action
- Handle training for all team members
- Create and implement training plans
- Maintain training records (e.g. student list, timetable, attendance sheet, etc.)
- Prepare the classroom and decorate it properly
- Establish review and dissemination of training materials, such as instruction feedback forms, etc.
- Prepare reports on training activities and results
Ensure all training activities comply with established policies and best practices - Prepare various monthly reports and management reports
Maintain accurate records and documentation related to facility assets, maintenance activities, and service contracts - Establish and maintain good relationships with customers
Help suppliers and participants interact when necessary
Solve problems on site - Assist the management team to ensure required materials are purchased for the operation team
- Manage office supplies stock and place orders
Casino Table Games Dealer
SANDS CHINA LTD
07.2007 - 09.2015
- Operate gambling tables and games, such as Baccarat, Blackjack, Caribbean Stud Poker, Fan Tan, Sic Bo, etc.
- Welcome players to the poker table
- Make sure players follow the rules
- Determine winner, pay winning bets, and collect losing bets
- If necessary, explain the rules of the game to new customers
- Giving away plastic scraps in exchange for cash
- Make sure all bets are in place before the game starts Dealing cards, rolling dice, etc., depending on the game
- Mentally calculate the winner's prize and distribute it using plastic chips
- Learn how to play up to four main games such as Baccarat, Blackjack, Fan Tan Sic Bo and more
Administration Officer
Rato, Ling, Lei & Cortés – Advogados I Lektou
10.2005 - 07.2007
- Document and archive management, such as preparing correspondence and legal documents
- Responsible for drafting and reviewing legal contracts
follow up case - Assist attorneys with administrative tasks such as preparation of related legal fees, photocopying, packaging, distribution, and storage of correspondence management
- Arrange for a lawyer to meet with a client
- Meet with clients and answer legal-related questions
- Responsible for the wiring work of the company's small telephone switchboard
- Maintain and update the company database
- Filing system for organizing important and confidential company documents
- Arrange internal and external events
Education
Bachelor’s Degree - Hotel Management
Macao Institute For Tourism Studies
Macao07.2024
Diploma - Business Administration
University of Macau
Macao11.2011
High School For Senior III - Three Year Course For Senior III
Hou Kong Middle School
Macao07.2005
Skills
- MS Outlook
- MS Visio
- MS Word, Excel, and PowerPoint
- Virtual Roster System
- Maximo System
- Ariba System
- SAP Software
Timeline
Training & Administration Officer (Felicities)
SANDS CHINA LTD
09.2015 - Current
Casino Table Games Dealer
SANDS CHINA LTD
07.2007 - 09.2015
Administration Officer
Rato, Ling, Lei & Cortés – Advogados I Lektou
10.2005 - 07.2007
Bachelor’s Degree - Hotel Management
Macao Institute For Tourism Studies
Diploma - Business Administration
University of Macau
High School For Senior III - Three Year Course For Senior III
Hou Kong Middle School
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