To obtain a professional position within an industry where I can use my communication, collaboration, and organizational skills focused on high levels of customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fitness Advisor
Genesis Health Clubs
05.2025 - Current
Managed incoming calls, emails, and faxes from members and clients.
Developed personalized workout plans tailored to individual goals and fitness levels.
Collaborated with team members to implement new fitness classes and workshops, enhancing service offerings.
Implemented goal-setting strategies with clients, helping them identify achievable objectives while also fostering commitment to long-term success.
Assisted in promoting gym services, resulting in increased membership sales and overall revenue growth for the facility.
Organized special events such as workshops or seminars aimed at educating members about various aspects of health and wellness.
Bakery Cleaning Specialist, Front End Assistant
Costco
10.2024 - 05.2025
Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
Collaborated with management to enhance cleaning protocols and improve efficiency.
Handled equipment, chemicals, and materials properly and with caution.
Ensured timely completion of tasks by strictly following schedules and prioritizing duties based on urgency and importance.
Collaborated with team members to enhance customer service and resolve inquiries efficiently.
Assistant Manager
Quiktrip
07.2019 - 07.2024
Supervised daily operations to enhance customer service efficiency and satisfaction.
Trained and mentored team members to improve performance and operational consistency.
Implemented inventory management techniques to optimize stock levels and reduce waste.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Senior Supervisor
Charlie's Car Wash
08.2017 - 07.2019
Worked effectively in fast-paced environments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Mentored staff in best practices and safety protocols to enhance productivity.
Led team in achieving operational goals through effective workflow management.
Oversaw inventory management, ensuring optimal stock levels and reducing waste.
Facilitated communication between departments to improve project collaboration and efficiency.