NAGAPURI NAVYA
Lake Saint Louis
Summary
Detail-oriented professional adept at enhancing customer experiences through effective problem resolution and precise transaction management. Proven track record in HR support and financial services, ensuring smooth onboarding and payroll processes while driving customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
HR Executive Assistant
Tech Mahindra
Hyderabad
07.2020 - 04.2024
- Managed executive calendars, scheduling meetings and appointments efficiently.
- Assisted in preparing HR reports and presentations, ensuring clarity and relevance for senior management review.
- Coordinated onboarding processes to enhance new employee integration across departments.
- Handled employee inquiries, providing information on policies and procedures.
- Performed data entry tasks into the company's Human Resources Information System.
- Delivered administrative support to HR team members.
- Processed payroll documents accurately and in a timely manner.
- Managed inventory of office supplies used by the HR team members.
- Delivered comprehensive administrative, customer service, and case management support to facilitate HR operations.
Banking Teller (Trainee)
HDFC Bank
Hyderabad
03.2019 - 06.2020
- Handled cash deposits, withdrawals, and payments with 100% accuracy
- Delivered excellent customer service by assisting customers with transactions and account inquiries
- Resolved customer concerns promptly, contributing to high satisfaction rates
- Promoted financial products and services tailored to customer needs, enhancing overall customer experience
- Maintained clean, organized workspace to support efficient customer transactions
Education
Bachelor of Technology - Computer Science
Jawaharlal Nehru Technological University
HyderabadSkills
- HR Administration
- Talent Acquisition
- Employee Analytics
- Data entry
- Effective communication
- Customer management
- Problem resolution
- Detail orientation
- Time management
- Customer Service Excellence
- Retail sales support
- Cash Handling & POS Systems
- Inventory Support & Stocking
- Problem solving
Willingness
Willing to take on additional responsibilities and learn quickly
Languages
- English
- Telugu
Retail Related Strengths
- Friendly and approachable personality
- Ability to work in fast-paced retail environments
- Quick learner for new POS systems and store procedures
- Strong teamwork and communication skills
- Flexible availability and reliable work ethic
Timeline
HR Executive Assistant
Tech Mahindra
07.2020 - 04.2024
Banking Teller (Trainee)
HDFC Bank
03.2019 - 06.2020
Bachelor of Technology - Computer Science
Jawaharlal Nehru Technological University