Naciima Ali-Dahir
Ballwin
Summary
I am a dedicated individual with experience in event planning, and management. With proven ability to work effectively in a team and individual based environments, prioritzie tasks, and adapt to changing circumstances including communication and interactive skills. I hope to use my skills and experience to provide high-quality care and contribute to the betterment of society.
Overview
7
7
years of professional experience
Work History
Sales Associate
Once Upon A Child - Ballwin
Ballwin
06.2025 - Current
- Assisted customers in selecting quality gently-used children's clothing and toys.
- Processed sales transactions accurately using point-of-sale systems.
- Organized store displays to promote seasonal merchandise effectively.
- Resolved customer inquiries and concerns with effective communication skills.
- Collaborated with team members to enhance the shopping experience for families.
- Ensured cleanliness and organization of the store environment at all times.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Received and displayed product shipments on store retail shelves upon delivery.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed returns, exchanges, and refunds in accordance with company policies.
Babysitter
Family Friends & Others
Ballwin
04.2019 - Current
- Supervised children's activities, ensuring safety and promoting active engagement.
- Maintained constant vigilance while supervising multiple children at once.
- Prepared nutritious meals and snacks for children during care sessions.
- Assisted with meals, snacks, and bedtime routines for the children.
- Maintained open communication with parents regarding children's daily activities and individual needs.
- Established trust through consistent communication with both parents and kids.
- Assisted with homework and fostered learning through engaging activities.
- Managed schedules for outings, playdates, and other recreational activities.
- Provided emotional support and guidance to children in various situations.
Volunteer
MYSTL (Muslim Youth of Saint Louis)
Manchester
08.2022 - 03.2023
- Coordinated volunteer schedules and activities for various programs.
- Mentored new volunteers, providing guidance on roles and responsibilities.
- Facilitated workshops on cultural awareness and community service.
- Collaborated with local organizations to expand program offerings and resource accessibility.
- Organized community outreach events, increasing engagement among local youth and families.
- Supported community members by addressing inquiries and connecting them to necessary resources.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Made referrals to utilize community resources for resident's needs.
- Organized and maintained records of volunteer hours and donations.
Education
Bachelor - Cyber Security
Maryville University of Saint Louis
St. Louis, MO05-2030
High School Diploma -
Parkway South High School
Manchester, MO05-2026
Skills
- Customer service
- Client service
- Customer service
- Money handling
- Risk management
- Team collaboration
- Time management
- Meeting deadlines
- Reliable and Punctual
- Listening skills
- Bilingual
- Professional demeanor
- Professional demeanor
Languages
English
Native/ Bilingual
Somali
Native/ Bilingual
Timeline
Sales Associate
Once Upon A Child - Ballwin
06.2025 - Current
Volunteer
MYSTL (Muslim Youth of Saint Louis)
08.2022 - 03.2023
Babysitter
Family Friends & Others
04.2019 - Current
Bachelor - Cyber Security
Maryville University of Saint Louis
High School Diploma -
Parkway South High School