Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
7
7
years of professional experience
Work History
Licensed Health Insurance Agent
Missouri Insurance Advisors
02.2025 - 03.2025
Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
Conducted comprehensive policy reviews for existing clients, identifying opportunities for adjustments or additional coverage.
Proactively identified potential coverage gaps for clients, recommending additional products or services to enhance their overall insurance protection.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Analyzed risk factors to recommend appropriate coverage levels.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Analyzed customer needs to provide customized insurance solutions.
Enhanced customer retention through effective relationship-building and follow-up strategies.
Utilized specialized software for transaction processing.
Rollins Inc.
Home Sales
08.2023 - 01.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Pest management recommendations based upon client needs and set expectations.
Missouri State Pest Control & Termite Technician Licensed.
Sales Representative
Berkshire Hathaway
01.2022 - 08.2023
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Certified Hyundai Product Specialist
Leader & mentor for coworkers
High volume sales with a personal best of 26 units.
Product Specialist
Frank Leta Acura
01.2021 - 01.2022
Responded to inquiries from potential customers via email and telephone.
Managed sales negotiations and financing options.
Collaborated with prospective customers over phone and email to schedule sales appointments.
Educated customers about sales processes, warranty requirements and service standards.
Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
Maintained up-to-date database of sales contacts and customer information.
Consistently exceeded quotas by pursuing and closing sales.
Analyzed customer needs to make suitable product recommendations and demonstrations.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Explained differences between models to clients, comparing and discussing capabilities and features.
Followed up with customers to build long-term relationships and successful referrals.
Telesales Agent
CSL LLC.
02.2020 - 01.2021
Seized opportunities to upsell new product offerings to current customers and coached team to upsell.
Refined and demonstrated excellent listening skills by asking probing questions and overcoming objections.
Employed customer relationship management software to track and manage calls made by team members and to retain customer data.
Called lead lists resulting from various marketing campaigns to achieve sales.
Brand Ambassador
GMR Marketing
08.2018 - 09.2019
Build brand recognition, and successfully promote products and services
Communicate and engage with customers in meaningful ways to increase brand awareness and add generate new sales opportunities.
Put together eye-catching displays to attract potential customers and encourage questions.
Increased sales by encouraging customers to purchase additional products and services.
Gave out product samples, coupons and pamphlets to encourage sales.
Teamed with other demonstrators to put on large-scale promotions.
Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Education
Associate Of Applied Business - General Studies
Ozarks Technical Community College
Springfield, MO
High School Diploma -
OZARK HIGH SCHOOL
Ozark, MO
05.2017
Skills
Time Management
Active Listening
Reliable & Trustworthy
Critical Thinking
Positive Attitude
Technology Savvy
Integrity
Timeline
Licensed Health Insurance Agent
Missouri Insurance Advisors
02.2025 - 03.2025
Rollins Inc.
Home Sales
08.2023 - 01.2025
Sales Representative
Berkshire Hathaway
01.2022 - 08.2023
Product Specialist
Frank Leta Acura
01.2021 - 01.2022
Telesales Agent
CSL LLC.
02.2020 - 01.2021
Brand Ambassador
GMR Marketing
08.2018 - 09.2019
Associate Of Applied Business - General Studies
Ozarks Technical Community College
High School Diploma -
OZARK HIGH SCHOOL
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