Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mya Christian

Wentzville

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Reliable Shift Leader who successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

3
3
years of professional experience

Work History

Shift Lead

7 Brew Coffee
01.2024 - Current
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Completed cash and credit card transactions accurately using POS software.

Front Desk Receptionist

Motion Orthopaedics
10.2024 - 04.2025
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Completed clerical duties and tasks for clinic administration.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Front Desk Receptionist

Vegas Tan
03.2023 - 03.2024
  • Collected fees and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments.

Education

No Degree - Business

St. Charles Community College
St. Charles, MO
05-2026

High School Diploma -

Timberland High School
Wentzville, MO
05-2024

Skills

  • Guest service
  • Staff supervision
  • Conflict resolution
  • Shift leadership
  • Scheduling
  • Problem-solving skills
  • Customer service
  • Clerical support

Timeline

Front Desk Receptionist

Motion Orthopaedics
10.2024 - 04.2025

Shift Lead

7 Brew Coffee
01.2024 - Current

Front Desk Receptionist

Vegas Tan
03.2023 - 03.2024

No Degree - Business

St. Charles Community College

High School Diploma -

Timberland High School

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Mya Christian