M’Shaelah Hammond
Barnhart
Summary
Compassionate Resident Assistant skilled in emotional support, resident safety monitoring, and accurate documentation. Dedicated to enhancing residents' well-being through engaging recreational activities.
Overview
5
5
years of professional experience
Work History
Resident Assistant
Cedarhurst Senior Living
Arnold
06.2025 - 01.2026
- Assisted residents with daily living activities and personal care needs.
- Coordinated recreational activities to enhance social engagement among residents.
- Communicated effectively with families to address resident concerns and updates.
- Monitored resident safety and well-being throughout daily routines.
- Documented resident interactions and changes in health status accurately.
- Collaborated with healthcare staff to ensure proper care plans were followed.
- Facilitated support groups to encourage resident participation and connection.
- Maintained cleanliness and organization in common areas for resident comfort.
- Completed routine rounds, checking with residents to meet care needs.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Monitored assigned areas for cleanliness and security purposes.
- Transported residents to activities and meals.
- Developed positive relationships with all members of the residence hall community.
Package Handler
FedEx
Kansas City
12.2024 - 05.2025
- Sorted packages by size and destination for efficient processing.
- Loaded and unloaded trucks with accuracy and attention to detail.
- Maintained cleanliness and organization of work area throughout shifts.
- Followed safety protocols to ensure a secure working environment.
- Collaborated with team members to meet daily package handling goals.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Stacked boxes onto pallets in an efficient manner.
Cashier
Freddy's Frozen Custard & Steakburgers
Liberty
02.2021 - 09.2024
- Processed customer transactions quickly and accurately at Freddy's Frozen Custard.
- Maintained cleanliness and organization of the front counter area.
- Assisted customers with menu selections and provided product recommendations.
- Handled cash, credit, and gift card payments efficiently during peak hours.
- Collaborated with team members to ensure smooth service during busy shifts.
- Trained new cashiers on procedures and customer service standards effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Pattonville High School
Maryland Heights, MO05-2019
Skills
- Communication techniques
- Personal care assistance
- Recreational program coordination
- Resident safety monitoring
- Documentation accuracy
- Care plan collaboration
- Team collaboration
- Safety protocol adherence
- Customer relationship management
- Conflict resolution
- Time management
- Adaptive problem solving
- Organizational skills
- Mental health awareness
- Self-confident
- Conflict de-escalation
- Role modeling
- Collaborator
- Stress management
- Residential support
- Emotional support
- First aid and CPR
- Record keeping
- Peer mediation
- Resident activity implementation
- Student engagement
- Crisis intervention
- Activity planning
- Assertive
- Supportive
- Student leadership
- Diversity and inclusion
- Moral conduct
- CPR certified
- Team player
- Interpersonal relationships
- Critical thinking
- Relationship building
- Team building
- Public speaking
- Problem-solver
- Active listening
- Coaching and mentoring
Languages
English
Professional
Swahili
Limited
References
References available upon request.
Timeline
Resident Assistant
Cedarhurst Senior Living
06.2025 - 01.2026
Package Handler
FedEx
12.2024 - 05.2025
Cashier
Freddy's Frozen Custard & Steakburgers
02.2021 - 09.2024
High School Diploma -
Pattonville High School