MORGAN S. CASTILLO
Fort Leonard Wood
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
8
8
years of professional experience
Work History
Executive Director
Life Care Center of Waynesville
07.2024 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Advocated for policy changes at both local and national levels to further support the organization''s goals and objectives.
- Managed financial, operational and human resources to optimize business performance.
EXECUTIVE DIRECTOR
LNFA Huebner Creek San Antonio/ Creative Solutions in Healthcare
06.2023 - 07.2024
- Executive Director of over 200 employees
- Overseeing the employee relations department which includes but not limited to; addressing grievances, performance management, training and education, etc.
- Resolving operational issues on a daily basis and able to ensure an effective resolution is executed with proper follow up
- Created and implemented effective policies and procedures
- Assess current policies to analyze their effectiveness for daily operations and monitor for areas of improvement
- Provided and maintained effective communication and administrative support to the governing body.
- Oversees and maintains all finances and remained under budget month after month
- Prepared yearly financial forecasts including but not limited to; capital expenditures, employee raises, facility repairs, legal fees, etc.
EXECUTIVE DIRECTOR
Life Care/ Parkview Nursing and Rehabilitation Center
07.2020 - 06.2023
- Managed day to day operations
- Budget Controlling
- Effectively implement policies and procedures
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decision making.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Boosted team productivity and morale by developing comprehensive employee training and development program.
- Led organization through significant transition period, maintaining stability and focus on strategic goals.
ASSISTANT EXECUTIVE DIRECTOR
Life Care Center of Old Hickory Village
02.2020 - 07.2020
- Worked closely with the new Executive Director to maintain day to day operations
- Assisted in overseeing all departments
- Helped resolve family issues/concerns
- Work flow coordination with nursing to make sure we improve quality care and that we are compliant with state regulations
- Was responsible for monthly Operations Financial Reports
ADMINISTRATOR IN TRAINING
Life Care Center of Columbia
10.2019 - 02.2020
- Oversight of the Environmental Services Department and Maintenance
- Focused on improving leadership skills
- 110 bed Medicaid facility
ADMINISTRATOR IN TRAINING
Life Care Center of Old Hickory Village
03.2019 - 10.2019
- 128 Bed SNF
- Was moved to Columbia due to preceptor moving to another company
- Assisted in all departments through the AIT rotation
- Stepped in for 2 months as the HR director when HR director was absent
- Was able to fully staff the facility
- Focused on customer service and assisting with staff/resident/family issues
ACTIVITIES ASSISTANT/CNA
Harbor Chase of Huntsville
10.2018 - 03.2019
- Memory Care and Assisted Living
- Assisted with daily activities
- Assisted with planning and coordinating new activities for the residents
- Assisted residents with ADL's
ADMISSIONS COORDINATOR
Avamere of Hillsboro, Oregon
06.2018 - 10.2018
- Completed full workup for new admissions
- 5-7 new admits a day
- Input orders from the hospital into PCC for the nurses
- Worked to form a good relationship with case managers to receive more referrals
- Manager on duty on the weekends to help resolve any issues
ACTIVITIES DIRECTOR/CNA
Mirabella Portland, Oregon
02.2017 - 06.2018
- Activities director for assisted living, memory care, and skilled residents
- Introduced a program, Halcyon, to the staff which helped staff understand the process of Dementia and Alzheimer's and how to work with this type of community
- Preceptor to 3 interns that were in the AIT program
- Worked on the floor as a CNA performing ADL's with residents when we were short staffed
Education
BS - HEALTHCARE ADMINISTRATION, Organizational Leadership and Project Management
COLORADO STATE UNIVERSITY
Skills
- Human resources management
- Customer service
- Policy development
- Day-to-day operations
- Employee issue resolution
- Training and Education
- Fiscal management
- Strategic planning
- Time management
- Finance and accounting principles
- Team leadership, training, and development
- Executive leadership
- Budget management
- Operations management
- Staff management
- Leadership development
References
Available upon request
Timeline
Executive Director
Life Care Center of Waynesville
07.2024 - Current
EXECUTIVE DIRECTOR
LNFA Huebner Creek San Antonio/ Creative Solutions in Healthcare
06.2023 - 07.2024
EXECUTIVE DIRECTOR
Life Care/ Parkview Nursing and Rehabilitation Center
07.2020 - 06.2023
ASSISTANT EXECUTIVE DIRECTOR
Life Care Center of Old Hickory Village
02.2020 - 07.2020
ADMINISTRATOR IN TRAINING
Life Care Center of Columbia
10.2019 - 02.2020
ADMINISTRATOR IN TRAINING
Life Care Center of Old Hickory Village
03.2019 - 10.2019
ACTIVITIES ASSISTANT/CNA
Harbor Chase of Huntsville
10.2018 - 03.2019
ADMISSIONS COORDINATOR
Avamere of Hillsboro, Oregon
06.2018 - 10.2018
ACTIVITIES DIRECTOR/CNA
Mirabella Portland, Oregon
02.2017 - 06.2018
BS - HEALTHCARE ADMINISTRATION, Organizational Leadership and Project Management
COLORADO STATE UNIVERSITY
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