Morgan Dunn
O'Fallon
Summary
Driven team member with strong customer service and problem-solving skills. Experienced in inventory management and employee training. Committed to ensuring exceptional customer satisfaction and maintaining operational excellence.
Overview
4
4
years of professional experience
Work History
Sales Associate
Target
Wentzville
02.2025 - Current
- Assisted customers with product selection and inquiries.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Kept the sales floor looking presentable and stocked.
- Pushed freight daily in an organized manner.
Manager
Party City
O'Fallon
09.2021 - 02.2025
- Resolved customer concerns and complaints efficiently.
- Took customer orders and gave satisfactory customer service to ensure they're order was perfect
- Maintained inventory accuracy by conducting regular stock checks and updates.
- Ran the balloon counter during busy hours to make sure orders were completed on time and correctly.
- Received, sorted, and pushed freight weekly.
- Counted drawers and made store deposits nightly.
- Trained employees on additional job positions to maintain coverage of roles.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
Education
GED -
Holt High School
Wentzville, MO05-2021
Skills
- Customer service
- Customer relationship management
- Problem solving
- Time management
- Stress management
- Inventory management
- Order fulfillment
- Employee training
- Reliable and punctual
- Cash handling accuracy
- Freight handling
References
References available upon request.
Timeline
Sales Associate
Target
02.2025 - Current
Manager
Party City
09.2021 - 02.2025
GED -
Holt High School