Morag Docherty
St Louis
Summary
Offering friendly demeanor and willingness to learn and excel in event customer service. Brings ability to quickly grasp new concepts and apply customer service techniques effectively. Ready to use and develop communication skills and organizational abilities in the administrative assistant role.
Overview
8
8
years of professional experience
Work History
Customer Service
Seedz Cafe and Seedz Provisions
01.2019 - Current
- Perfecting communication, organizational, and time management skills
- Promoting products for through social media
- Collaborating with work team to optimize sales performance
- Improving profit performance through ensuring excellent customer service
Marketing Representative
Secure 24
02.2023 - 08.2023
- Improved company sales by 15% within the first four months
- Utilized marketing and analytical skills to make business decisions and promote business growth
- Maintained communication with clients to ensure optimal customer satisfaction
- Answered calls from prospective customers and organized customer documents
Small Business Owner
Etsy
12.2016 - 01.2018
- Successfully designed 15 jewelry products
- Efficiently managed social media accounts and customer account operations
- Generated metrics to establish process improvement
- Researched marketing strategies to produce quality products and expand customer satisfaction
Education
Bachelor of Science - Marketing
Saint Louis University
St. Louis, MO12-2022
Skills
- Customer service
- Communication
- Organization
- Problem-solving
- MS Excel, MS Word, MS Powerpoint
Timeline
Marketing Representative
Secure 24
02.2023 - 08.2023
Customer Service
Seedz Cafe and Seedz Provisions
01.2019 - Current
Small Business Owner
Etsy
12.2016 - 01.2018
Bachelor of Science - Marketing
Saint Louis University
Similar Profiles
Raymound Zapata ParrillaRaymound Zapata Parrilla
Utility Lead at Top SeedzUtility Lead at Top Seedz
Meleca ConsultadoMeleca Consultado
Shift Supervisor at Provisions Deli, Cafe and Bottle ShopShift Supervisor at Provisions Deli, Cafe and Bottle Shop
Harold Shelton IIIHarold Shelton III
Prep/Dishwasher/inventory at Pennyroyal Cafe And ProvisionsPrep/Dishwasher/inventory at Pennyroyal Cafe And Provisions