Monique Wade
St Louis
Summary
Reliable Home Health Aide delivering superior personal care, medication management, and meal preparation. Known for maintaining a clean, safe environment and fostering positive patient interactions to promote overall health. Compassionate with strong skills in personal care, committed to maintaining documentation compliance and safety protocols, ensuring exceptional support for clients.
Overview
13
13
years of professional experience
Work History
Home Health Aide
Best Choice Home Health Care
Saint Charles
02.2023 - Current
- Facilitated daily living activities and personal care to enhance client independence and quality of life.
- Assisted clients with bathing, dressing, and incontinence care.
- Assisted patients with personal hygiene tasks to support overall well-being. by assisting with personal hygiene tasks and completing basic household chores.
- Administered prescribed medications while maintaining accurate documentation.
- Communicated effectively with healthcare teams and family members regarding client needs.
- Maintained a clean and safe environment to promote client health and well-being.
- Assisted with meal preparation, ensuring dietary requirements were met.
- Prepared meals and snacks according to prescribed diets.
- Updated bed linens regularly to maintain a clean living environment for clients. and maintained a clean living environment for the client's safety.
- Provided companionship and emotional support to foster client happiness and overall wellness.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Instacart Shopper
Instacart
St Louis
04.2021 - 07.2023
- Accurately selected and packed customer orders to ensure timely delivery.
- Resolved customer inquiries through clear communication and effective problem-solving, enhancing customer satisfaction.
- Utilized mobile applications for order management and tracking deliveries.
- Adapted to changing inventory conditions, ensuring product availability.
- Bagged groceries with care to preserve freshness and prevent damage. to maintain product integrity and freshness.
- Collaborated with team members to maintain high service delivery standards, contributing to overall team performance.
- Navigated stores efficiently to locate requested products.
- Delivered exceptional customer service, resulting in positive feedback ratings and increased repeat business.
Manager
Firehouse Subs
Richmond Heights
06.2019 - 05.2021
- Managed daily operations and staff scheduling in a high-paced restaurant environment.
- Assigned tasks to associates based on skill levels to maximize efficiency.
- Established processes that streamlined workflow, increasing operational efficiency across the organization.
- Coached and mentored team members, fostering skills development and improving overall job performance.
- Trained new employees on customer service and food preparation standards, enhancing team readiness and service quality.
- Monitored food quality and presentation to consistently uphold brand standards.
- Implemented health and safety protocols to ensure a clean kitchen environment.
- Resolved customer complaints promptly, maintaining a positive dining experience.
Manager in Training
McAllister's Deli
Florissant
05.2018 - 09.2019
- Managed daily operations, achieving efficient service and high customer satisfaction.
- Oversaw food preparation processes, maintaining quality and presentation standards.
- Resolved customer complaints promptly, enhancing overall dining experiences.
- Fostered teamwork and communication among staff, enhancing workflow efficiency.
- Trained new staff on deli procedures and food safety standards to ensure compliance.
- Supported inventory management by optimizing supply orders, ensuring availability for deli operations.
- Conducted performance appraisals to evaluate employee progress and provide feedback for development.
- Delegated assignments while monitoring progress and providing necessary coaching.
Housekeeper
The Pillars of North County
Florissant
08.2013 - 03.2018
- Maintained cleanliness in resident rooms and common areas on a daily basis.
- Disinfected high-touch surfaces such as telephones and light switches.
- Implemented best practices for infection control and sanitation procedures.
- Collaborated with staff to establish effective cleaning schedules and protocols.
- Organized and stocked cleaning supplies to ensure readiness for daily tasks.
- Managed laundry services, including washing, folding, and distributing linens to maintain hygiene standards.
- Trained new staff on cleaning techniques and safety protocols to enhance team effectiveness.
- Reported maintenance issues promptly to facilitate timely resolution.
Education
High School Diploma -
Goodwill Excel Centers
Florissant, MO01-2025
Skills
- Medication administration
- Documentation compliance
- Infection control
- Safety protocols
- Personal hygiene
- Meal preparation
- Patient interaction
- Patient transfer techniques
Timeline
Home Health Aide
Best Choice Home Health Care
02.2023 - Current
Instacart Shopper
Instacart
04.2021 - 07.2023
Manager
Firehouse Subs
06.2019 - 05.2021
Manager in Training
McAllister's Deli
05.2018 - 09.2019
Housekeeper
The Pillars of North County
08.2013 - 03.2018
High School Diploma -
Goodwill Excel Centers