- Photography
- Camping
- Kayaking
- Road Trips
Molessia Pratt
Springfield
Summary
Results-driven professional with extensive experience in nutrition and administration. Skilled in streamlining processes and fostering teamwork, contributing to enhanced organizational efficiency and compliance with health regulations. Ready to leverage expertise to drive improvements in food service operations.
Overview
39
39
years of professional experience
Work History
Nutrition Specialist
Springfield Public Schools Springfield Mo
Springfield, MO
11.2020 - Current
- Prepared and portioned meals according to dietary guidelines and nutritional standards.
- Maintained cleanliness and organization of kitchen and dining areas to ensure food safety compliance.
- Assisted in inventory management by tracking supplies and reporting shortages to ensure timely replenishment.
- Monitored food storage temperatures regularly to ensure compliance with health regulations and safety standards.
- Conducted routine cleaning tasks within the kitchen area, upholding high standards of hygiene throughout all workspaces.
- Maintained a positive work atmosphere by fostering teamwork among colleagues and demonstrating strong communication skills.
Administration Assistant
Sun Chase Foods
Nixa, MO
03.2015 - 03.2020
- Managed administrative tasks, ensuring efficient office operations and adherence to company policies.
- Implemented filing systems, enhancing document retrieval speed and accuracy for the organization.
- Assisted in budget preparation, ensuring financial accuracy and compliance with organizational standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organization and management.
Patient Registration Specialist
Springfield Neurological and Spine
Springfield, MO
05.2001 - 10.2014
- Streamlined patient registration processes to enhance efficiency and reduce wait times.
- Expedited check-in procedures by designing a user-friendly electronic registration form for patients to complete prior to their appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Followed up on missed appointments with patients to reschedule and promote continuity of care.
- Scheduled [Number]+ daily appointments using computerized calendars.
- Resolved scheduling conflicts to avoid double-booked appointments and provider availability issues.
- Ensured accurate data entry into electronic health record systems for optimal patient tracking.
- Coordinated communication between patients, healthcare providers, and insurance companies for seamless service delivery.
- Trained new staff on registration protocols and system navigation to ensure compliance and consistency.
- Managed patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
Supervisor, Receptionist and Camera Operator
Edco
Springfield, MO
01.1987 - 01.2001
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Streamlined workflows, resulting in improved efficiency across production processes.
- Conducted performance evaluations, providing constructive feedback for continuous improvement.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma -
Central High School
Springfield, MO05-1985
Skills
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Team collaboration
- Self motivation
Interests
Timeline
Nutrition Specialist
Springfield Public Schools Springfield Mo
11.2020 - Current
Administration Assistant
Sun Chase Foods
03.2015 - 03.2020
Patient Registration Specialist
Springfield Neurological and Spine
05.2001 - 10.2014
Supervisor, Receptionist and Camera Operator
Edco
01.1987 - 01.2001
High School Diploma -
Central High School