Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Timeline
Generic

Ilshad Dolip

Dagotiere

Summary

Motivated Diploma graduate in Emerging Technologies with a specialization in Big Data Analysis. Skilled in Python, SQL, data visualization, and machine learning fundamentals, with practical experience in projects such as clustering and recommendation systems. Strong communicator and quick learner, able to adapt to new technologies and collaborate effectively in team environments. Eager to apply analytical and problem-solving skills to support data-driven decision-making and business growth.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Information Technology Help Desk

Cyberati Digital
05.2024 - 09.2024
  • Gained hands-on experience in IT support, system configuration, and infrastructure management.
  • Key tasks included IT asset audits, laptop deployment and lifecycle management, VLAN and SSID setup, Office 365 administration, policy enforcement, and troubleshooting hardware/software issues.
  • Supported end-users with video conferencing, account management, and network access while ensuring smooth day-to-day IT operations.

Monitoring Response Agent

BRINKS
12.2023 - 01.2024

Education

Diploma - Emerging Technology Big Data Analytics

Polytechnics Mauritius
Reduit
08.2025

High School Diploma -

OCEP College
Curepipe
01-2022

School Certificate -

SIG SSS
Quartier Militaire
01-2019

Skills

  • Data analysis
  • IT support
  • System configuration
  • Network troubleshooting
  • Office 365 administration
  • Customer service
  • SQL
  • Python and R programming

Certification

  • Cloud Tech Fundamentals, Acronis
  • CSX Cybersecurity Fundamentals Certificate (CSXF), Acronis
  • Fortinet Certified Fundamentals in Cybersecurity, Fortinet
  • Fortinet Certified Associate in Cybersecurity, Fortinet

Projects

Blockchain Hyperledger Fabric

  • Develop a blockchain-based solution for traceability for the supply chainhain. Implemented Smart Contracts and used docker for containerisation.

Agentic RAG System with LangGraph

  • Built a retrieval-augmented generation pipeline using local LLMs and FAISS for indexing

Fine-tuning LLM

  • Developed an AI-based system that fine-tuned a large language model

Multiclass classification

  • Built and evaluated a CNN-based image classifier with data preprocessing, augmentation, model training, and performance analysis

R Big Data Analytics

  • Analyzed the ACSI dataset by performing data manipulation, visualization, and industry-level satisfaction scoring to identify trends and insights

DBMS Project

  • Designed and implemented a relational database in SQL Server with ER modeling, constraints, and queries for reporting and analytics.

Timeline

Information Technology Help Desk

Cyberati Digital
05.2024 - 09.2024

Monitoring Response Agent

BRINKS
12.2023 - 01.2024

Diploma - Emerging Technology Big Data Analytics

Polytechnics Mauritius

High School Diploma -

OCEP College

School Certificate -

SIG SSS
Ilshad Dolip