Mohammad Alsaoudi
Kansas City
Summary
Dynamic and results-oriented professional with experience in fast-paced environments, such as McDonald's Corp., and entrepreneurial ventures. Excelled in customer service and teamwork, significantly enhancing customer satisfaction and driving sales to over $3k as a Shopify Owner. Skilled in multitasking, organization, and leveraging both hard (cash handling) and soft (clear communication) skills to achieve business goals.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Corp.
11.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Increased customer satisfaction with prompt and accurate order taking.
- Supported training of new crew members, leading to more efficient onboarding process.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Shopify Owner
Self Employed
11.2023 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Ran and built business to $3k+ in sales, Along side of co owner.
Education
High School Diploma -
Staley Highschool
Kansas City, MO05-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
- Problem-solving
- Attention to detail
- Taking orders
- Self-discipline
- Flexible schedule
- Safe food handling
- Drive-thru operations
Accomplishments
- Achieved $3k+ in sales through effectively helping with building my online store and self marketing.
- Collaborated with team of 4 in the development of Slamming Sports.
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Interests
- Camping
- Hiking
- Playing Sports
- Outdoor Recreation
- Cooking
- Road Trips
- Adventure Travel
- Video Game Design
- Video Gaming
Timeline
Crew Member
McDonald's Corp.
11.2024 - Current
Shopify Owner
Self Employed
11.2023 - 01.2024
High School Diploma -
Staley Highschool
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