Mohamed Sidi Mohamed
Kansas City
Summary
Adept Cell Phone Technician with a proven track record at KC Phone Repair, showcasing exceptional troubleshooting and customer support skills. Excelled in screen and battery replacements, enhancing device longevity and customer satisfaction. Known for educating users on device care, significantly reducing future malfunctions. Demonstrates a unique blend of technical proficiency and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Cell Phone Technician
KC Phone Repair
03.2024 - Current
- Provided exceptional customer support by answering queries related to device functionality and usage tips.
- Conducted regular quality checks on repaired devices, ensuring long-lasting functionality postrepair.
- Assisted customers in setting up new devices and transferring data from old devices, providing seamless transitions between products.
- Educated customers on proper device care and usage to minimize future repairs or malfunctions.
- Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
Education
High School Diploma -
Kiffa High School
Kiffa, Mauritania06-2020
Skills
- Screen replacement
- Troubleshooting skills
- Battery replacement
- Software installation
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Cell Phone Technician
KC Phone Repair
03.2024 - Current
High School Diploma -
Kiffa High School
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