Mohamad Shaiff Beharee
Nouvelle Decouverte
Overview
11
11
years of professional experience
1
1
Certification
Work History
Showroom Manager
LE WAREHOUSE LTD
10.2020 - Current
- Maintained customer database and tracked sales trends.
- Managed showroom budgeting and forecasting activities for optimal financial performance.
- Planned promotional events to attract new customers and boost revenue growth.
- Trained new employees on proper use of POS systems, product knowledge, and customer service techniques.
- Oversaw daily operations of showroom, including staff scheduling and inventory management.
- Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
- Conducted regular staff meetings to discuss operational updates and improvements.
- Kept showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
Showroom Supervisor
TOP CERAMICA LTD
01.2020 - 09.2020
- Ensured that all merchandise was displayed properly in accordance with company standards.
- Assisted customers with selecting items from the showroom floor.
- Prepared monthly budget reports based on store expenses and revenue figures.
- Managed the daily operations of a showroom, including overseeing staff and customer service.
Showroom Supervisor
THE BRANDHOUSE LTD
10.2014 - 12.2019
- Developed strategies to increase sales and improve customer satisfaction.
- Ensured that all merchandise was displayed properly in accordance with company standards.
- Trained new showroom personnel on proper policies and procedures.
- Monitored store security systems to ensure safety of customers and merchandise.
- Maintained accurate records of inventory levels, sales transactions, and other related data.
- Managed the daily operations of a showroom, including overseeing staff and customer service.
Education
SC -
Shrimati Indira Gandhi SSS
03-2002
MECHANICAL ENGINEERING - Information Technology
LYCEE POLYTECHNIQUE SIR GUY FORGET
FLACQ02-2002
Skills
- Sales analysis
- Budget management
- Inventory management
- Customer service
- Employee training
- Promotional planning
- Visual merchandising
- Performance tracking
- Performance analysis
Affiliations
- SPORTS
- TUTORING
Certification
- Stock Handling and Recording
- People Management principles
- First Aid
- Strategic Decision Making
Accomplishments
- Sales Achievement Award
Languages
Creaole
First Language
French
Intermediate (B1)
B1
English
Intermediate (B1)
B1
Urdu
Intermediate (B1)
B1
Timeline
Showroom Manager
LE WAREHOUSE LTD
10.2020 - Current
Showroom Supervisor
TOP CERAMICA LTD
01.2020 - 09.2020
Showroom Supervisor
THE BRANDHOUSE LTD
10.2014 - 12.2019
SC -
Shrimati Indira Gandhi SSS
MECHANICAL ENGINEERING - Information Technology
LYCEE POLYTECHNIQUE SIR GUY FORGET