Mitch Mcentire
Salem
Summary
Dedicated Automotive Technician with a strong work ethic and attention to detail, previously at Mooney Auto Supply NAPA. Proven problem-solver, enhancing customer satisfaction through expert guidance and timely service. Skilled in inventory organization and safety awareness, consistently improving workshop efficiency and vehicle performance through thorough diagnostics and repairs.
Overview
34
34
years of professional experience
Work History
Automotive Technician
Self-employeed
01.1992 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Industrial Maintenance Technician
Independant Stave Company
08.2022 - 04.2025
- Diagnosed, repaired and replaced faulty electrical, electronic and mechanical components to maintain plant safety.
- Operated various tools and equipment proficiently while maintaining a safe work environment at all times.
- Installed and repaired electrical and mechanical systems, equipment and machinery to maintain proper functionality.
- Performed welding tasks as needed for equipment repair or fabrication projects, adhering to strict safety guidelines.
- Dismantled electrical machinery to replace faulty switches and electrical and mechanical system elements.
- Reduced machine downtime by conducting regular inspections and identifying potential issues.
- Performed routine preventive maintenance activities and retained copy of equipment programs as backups.
- Assisted in the installation and commissioning of new equipment, ensuring smooth integration into existing systems.
- Operated varied hand and power tools to complete repairs.
Industrial Maintenance Technician
Hartmann US
03.2020 - 10.2022
- Maintained accurate documentation of machine service histories, facilitating better decision-making for future repairs or replacements.
- Enhanced equipment efficiency by performing routine maintenance and troubleshooting tasks.
- Inspected and tested electrical equipment, diagnosing malfunctioning apparatus.
- Educated fellow technicians on best practices in industrial maintenance, fostering a culture of continuous learning.
- Troubleshot programs and maintained programmable logic controllers.
- Collaborated with cross-functional teams to streamline maintenance processes and improve overall productivity.
- Increased workplace safety by ensuring proper functioning of all equipment and systems.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Replaced worn or defective parts and adjusted settings to improve performance.
- Used hand and power tools to repair and maintain industrial machinery.
- Conducted preventative maintenance on heavy equipment, such as lubrication, checking fluids and replacing worn parts.
Auto Parts Specialist
Mooney Auto Supply NAPA
03.2014 - 03.2020
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Tracked parts use and charged items to customer accounts for billing.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Increased customer satisfaction by providing accurate and timely information on auto parts compatibility and specifications.
- Assisted with recruitment and training of new staff members, fostering a strong team dynamic while sharing expertise in auto parts knowledge.
- Assisted customers with troubleshooting issues, offering expert guidance on proper installation techniques for various auto parts.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Education
High School Diploma -
Salem High School
Salem MOSkills
- Strong work ethic
- Attention to detail
- Problem-solving
- Safety awareness
- Valid Driver's license
- Team collaboration
- Inventory organizing
Timeline
Industrial Maintenance Technician
Independant Stave Company
08.2022 - 04.2025
Industrial Maintenance Technician
Hartmann US
03.2020 - 10.2022
Auto Parts Specialist
Mooney Auto Supply NAPA
03.2014 - 03.2020
Automotive Technician
Self-employeed
01.1992 - Current
High School Diploma -
Salem High School
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