Misty Thornton
Stockton,MO
Summary
Outgoing with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
After taking a period of time off from my professional career to become a mom, I am ready to step back into things.
Overview
6
6
years of professional experience
Work History
OFFICE COORDINATOR
VISION SOLUTIONS
09.2019 - 12.2022
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
MANAGER
SUNDAES DRIVE INN
08.2016 - 09.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
HIGH SCHOOL DIPLOMA -
STOCKTON R-1 HIGH SCHOOL
STOCKTON, MISSOURI01.2018
Skills
- Schedule coordination
- Calendar management
- Bookkeeping
- Scheduling expertise
- Client relations
- Office management
- Workflow oversight
- Customer service
- Task delegation
- Scheduling
- Office supplies inventory management
- Sensitive information handling
Timeline
OFFICE COORDINATOR
VISION SOLUTIONS
09.2019 - 12.2022
MANAGER
SUNDAES DRIVE INN
08.2016 - 09.2019
HIGH SCHOOL DIPLOMA -
STOCKTON R-1 HIGH SCHOOL
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