Missy Fisher
Marshall
Summary
Organized Assistant Office Manager known for high productivity and efficient task completion. Specialize in administrative support, time management, and workflow optimization to ensure office operations run smoothly. Excel in communication, teamwork, and problem-solving, skills that enhance workplace efficiency and foster professional growth.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Office Manager
Marshall Chrysler Jeep Dodge LLC
Marshall
03.2023 - 06.2024
- Supported daily office operations at a leading automotive dealership.
- Managed inventory levels of office supplies and equipment.
- Assisted in maintaining customer records and service documentation.
- Facilitated communication between departments for effective workflow.
- Processed incoming communications and directed inquiries to appropriate staff.
- Implemented filing systems to improve document retrieval efficiency.
- Responded promptly to customer inquiries via phone or email.
- Maintained a calendar of events, meetings, conferences, appointments.
- Developed, implemented and maintained systems for the filing of records, reports and documents.
- Processed invoices from vendors in an accurate and timely manner.
- Performed additional tasks assigned by senior management staff.
- Collected and coded various documents to prepare for filing, storage, and processing.
- Coordinated with vendors for office supplies and equipment maintenance.
- Monitored inventory levels of office supplies; placed orders when necessary.
- Resolved issues in a timely manner while maintaining excellent customer service standards.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Trained office personnel in administrative procedures and daily tasks to keep team efficient and consistent.
- Assisted in the preparation of presentations and other documents as needed.
- Managed office operations and procedures to ensure organizational effectiveness, efficiency and safety.
- Created monthly reports on office expenses and budgets.
- Greeted visitors in a professional manner, provided assistance as required.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coordinated payment schedules for various suppliers to maintain positive relationships.
- Reconciled accounts payable statements with vendor records for accuracy.
- Maintained organized files of invoices and payment documentation for easy access.
- Supported audits by providing necessary documentation and account details as needed.
- Reconciled accounts and resolved discrepancies with clients promptly.
- Assisted in managing collections by sending reminders and following up on overdue payments.
- Communicated with customers to verify payment details and address inquiries effectively.
Knifer
Cargill
Marshall
08.2022 - 03.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Title Clerk
Marshall Chrysler Jeep Dodge LLC
Marshall
09.2017 - 08.2022
- Processed vehicle titles and registrations for clients efficiently.
- Verified documentation accuracy according to state regulations.
- Assisted customers with title inquiries and provided necessary information.
- Maintained organized records of all transactions and client interactions.
- Utilized title processing software to manage and track applications.
- Processed applications for new titles, transfers and duplicate titles.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Prepared checks for payment of vendor invoices on a timely basis.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Processed customer invoices and maintained accurate records in the accounting system.
- Supported audits by providing necessary documentation and account information swiftly.
- Maintained accurate records of accounts receivable and payable transactions.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Entered, posted and scanned accounts receivable documents into accounting software.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Reached out to vendors and customers to resolve account problems.
Community Mentor
Division of Youth Services
Kansas City
08.2015 - 06.2016
- Assisted individuals in developing personal goals and action plans.
- Coordinated resources and support services for community members.
- Provided guidance to individuals in the community on a variety of topics, such as employment opportunities, housing needs and educational resources.
- Provided crisis intervention when needed by assessing the situation, intervening appropriately and referring clients to additional resources if necessary.
- Encouraged self-advocacy among clients by teaching them how to access relevant services or resources independently.
- Monitored client's progress towards achieving their goals through regular check-ins.
- Coached clients on job search techniques such as resume writing, interviewing skills and networking.
- Developed strategies for working with families from diverse cultural backgrounds.
- Collaborated with case managers to ensure successful transition of clients into appropriate programs or services.
- Maintained records of client interactions including notes, referrals and follow-up actions taken.
- Engaged with youth by providing mentorship, advice, support and encouragement.
Childcare Specialist
Butterfields youth services
Marshall
05.2014 - 03.2015
- Facilitated conflict resolution among children to promote social skills and cooperation.
- Provided emotional support to youth in residential care settings.
- Developed and implemented individualized care plans for each resident.
- Monitored daily activities and behaviors of residents for safety and well-being.
- Maintained accurate records of resident progress and incidents for reporting purposes.
- Educated youth on coping strategies and problem-solving techniques during sessions.
- Maintained cleanliness of youth facilities and rooms.
- Encouraged completion of daily chores and personal hygiene practices.
- Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
- Documented child progress, reporting extreme changes in behavior.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Ensured compliance with state regulations pertaining to child welfare services delivery.
- Utilized vehicles to transport youth to and from school, appointments and outings.
- Monitored the physical environment to ensure safety of clients and staff.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
Education
Associate of Applied Science - Criminal Justice
State Fair Community College
Sedalia, MO 08.2011 - 05.2013
Skills
- Office administration
- Inventory management
- Customer records management
- Document control
- Invoice processing
- Effective communication
- Team collaboration
- Vendor relationship management
- Accounts reconciliation
- Time management
- Problem solving
- Attention to detail
- Conflict resolution
- Client support
- Scheduling appointments
- Data inputting
- Document preparation
- Office management software
- Scheduling and calendar management
- Credit and collections
- Team building
- Policy and procedure modification
- Human resources
- Data retrieval systems
- Customer service
Timeline
Assistant Office Manager
Marshall Chrysler Jeep Dodge LLC
03.2023 - 06.2024
Knifer
Cargill
08.2022 - 03.2023
Title Clerk
Marshall Chrysler Jeep Dodge LLC
09.2017 - 08.2022
Community Mentor
Division of Youth Services
08.2015 - 06.2016
Childcare Specialist
Butterfields youth services
05.2014 - 03.2015
Associate of Applied Science - Criminal Justice
State Fair Community College
08.2011 - 05.2013