Summary
Overview
Work History
Education
Skills
Timeline
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Mirsad Dzinic

St Louis

Summary

Finance major at the University of Missouri–St. Louis with experience in luxury car sales and valet team supervision. Proven ability to exceed sales goals, deliver exceptional client service, and lead small teams with efficiency and professionalism. Skilled in consultative sales, relationship management, and business operations, seeking internship and employment opportunities to apply finance knowledge and strong interpersonal skills.

Overview

5
5
years of professional experience

Work History

Valet Attendant Supervisor

Four Seasons Hotel
08.2024 - Current
  • Supervised a team of valets, assigning shifts and ensuring smooth day-to-day operations. Trained new staff on customer service standards, safety procedures, and parking protocols.
  • Delivered high-end guest experiences by providing prompt and courteous valet services. Handled VIP clientele with discretion, professionalism, and attention to detail.
  • Maintained accurate records of keys, tickets, and daily vehicle counts.
  • Resolved guest complaints and concerns quickly to ensure customer satisfaction. Coordinated special requests, such as expedited vehicle retrieval or event services.

Client Advisor

Bommarito Audi West County
01.2024 - 08.2024
  • Supported and helped customers make an educated financial decision on our product selection which lead to over $310,000 in revenue, and $4,600,000 in total sales during my 8 month tenure
  • Exceeded average monthly sales expectations by 61%. Consistently placing among the top 3 salespersons for the month and salesperson of the month 2 times during my tenure.
  • Utilized a CRM software in which i managed up to 50 leads a month, or over 400 over my 8 months. Utilizing this in combination with building rapport I was able to achieve an exceptional conversion rate.

Client Advisor

Suntrup Kia South
05.2023 - 01.2024
  • Studied the sales process and leveraged rapport I had built with customers generated $200,000 In revenue and $4M in total sales in my 9 months at the dealership.
  • Exceeded monthly sales quotas and customer satisfaction also lead to up to 30% of my total monthly sales coming from referrals and repeats by my 6th month.
  • Identified customers needs through a needs analysis, and supported customers in making their purchase after educating them on our products.
  • Negotiated with customers in a face-to-face sales environment and was able to leverage this into a 70% closing rate.

Valet Attendant Supervisor

SP+ Parking
02.2021 - 04.2023
  • Handled high volumes of vehicles during peak hours and special events. Reduced wait times by managing parking lot organization and retrieval order.
  • Greeted guests and introduced them to hotel staff, and parked vehicles in a timely manner to achieve a high customer satisfaction rate.

Education

Associate of Science - Finance

University of Missouri - Saint Louis
St Louis, MO
12-2026

Associate of Science - Business Administration

Saint Louis Community College
St. Louis, MO
12-2024

Skills

  • Customer Relationship Management (CRM)
  • Face-to-face sales
  • Negotiation & Closing techniques
  • Rapport Building
  • Financial & leasing expertise
  • Team Leadership & training
  • Customer Service & Hospitality

Timeline

Valet Attendant Supervisor

Four Seasons Hotel
08.2024 - Current

Client Advisor

Bommarito Audi West County
01.2024 - 08.2024

Client Advisor

Suntrup Kia South
05.2023 - 01.2024

Valet Attendant Supervisor

SP+ Parking
02.2021 - 04.2023

Associate of Science - Finance

University of Missouri - Saint Louis

Associate of Science - Business Administration

Saint Louis Community College

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Mirsad Dzinic