Minda Sze
Ballwin
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
5
5
years of professional experience
Work History
Remodel / Sales Associate
Target
07.2019 - 10.2019
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Beauty Advisor
Ulta Beauty
11.2021 - Current
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Amazon Locker + Customer Service Associate
Amazon
05.2023 - 01.2024
- Responded proactively and positively to rapid change.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
No Degree - Nursing
St. Louis Community College - Meramec
Kirkwood, MO05.2026
High School Diploma -
Parkway West High School
Chesterfield, MO05.2021
Skills
Customer Service
Communication Skills
Quick Learner
Time Management
Safety and Cleanliness Standards
Item Ticketing and Pricing
Payment Processing
Team Collaboration
Cash Handling
Products knowledge
Returns processing
Reliable and Responsible
Languages
Chinese (Mandarin)
Limited Working
Timeline
Amazon Locker + Customer Service Associate
Amazon
05.2023 - 01.2024
Beauty Advisor
Ulta Beauty
11.2021 - Current
Remodel / Sales Associate
Target
07.2019 - 10.2019
No Degree - Nursing
St. Louis Community College - Meramec
High School Diploma -
Parkway West High School