Miles Skaggs
Columbia
Summary
Dedicated crew member with a strong focus on delivering quality customer service in fast-paced environments. Known for attention to detail and adherence to food safety standards, ensuring impeccable cleanliness and organization to enhance guest experiences.
Overview
8
8
years of professional experience
Work History
Crew Member
Mcdonalds
Columbia
09.2025 - Current
- Delivered quality customer service in a fast-paced environment.
- Collaborated with team members to streamline workflow during peak hours, ensuring prompt service.
- Served food quickly for positive guest experiences.
- Prepared food items according to company recipes and guidelines.
- Operated kitchen equipment following safety and cleanliness standards.
- Maintained cleanliness of dining area and food preparation stations.
- Trained new staff on procedures and customer service standards to enhance team performance.
- Managed inventory to maintain stock availability and support seamless operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Mizzou Store Employee
Mizzou Store
Columbia
09.2024 - 05.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered attentive service to customers in-person and over the phone, enhancing overall shopping experience.
- Collaborated with diverse team to achieve objectives and resolve product-related issues.
- Executed daily tasks with precision and timeliness to support store operations.
Crew Trainer
McDonalds
Salem
03.2021 - 08.2023
- Trained new crew members on workstations to ensure efficient service.
- Cooked food for McDonald's during lunch and dinner rush hours to meet customer demand.
- Prepared meats and operated fryers to maintain food quality and safety.
- Used commercial culinary equipment including espresso machine, commercial ovens and bread slicers.
- Ensure the dining areas, including any children's play equipment, are kept exceptionally clean at all times.
Farm Hand
AJ Tinker
Salem
06.2018 - 07.2020
- Administered medications and treatments to cattle, contributing to their recovery and overall health.
- Fed cattle and cared for other livestock to ensure their health and well-being.
- Loaded hay onto customer trucks, facilitating timely deliveries and customer satisfaction.
Education
Bachelor of Arts (B.A.) - Music Education
University of Missouri
Columbia, Mo05-2027
High School - General Education
Salem Senior Highschool
Salem, Mo05-2023
Skills
- Cleaning and sanitation
- Food Safety
- Organizational Skills
- Problem Solving
- Attention to Detail
- Adaptability and Flexibility
- Customer Service
- Customer service
- Team collaboration
- Employee training
- Effective communication
Timeline
Crew Member
Mcdonalds
09.2025 - Current
Mizzou Store Employee
Mizzou Store
09.2024 - 05.2025
Crew Trainer
McDonalds
03.2021 - 08.2023
Farm Hand
AJ Tinker
06.2018 - 07.2020
Bachelor of Arts (B.A.) - Music Education
University of Missouri
High School - General Education
Salem Senior Highschool