Mikea Brinker
St Louis
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Proactive worker committed to helping DON provide top-notch patient care. Fantastic attention to detail and multitasking abilities. Patient-focused L1MA/CNA with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
L1MA/CNA
Garden Plaza Of Florissant Assisted Living
Florissant
10.2016 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Administer medications as per ordered by doctor or Nurse Practitioner
- Take phone orders, and send them to pharmacy to be sent to facility in a timely manner
Welcome Coordinator
Oakstreet Health
Jennings
02.2023 - 02.2025
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Routed laboratory or diagnostic results to appropriate staff.
- Protected patients by observing strict HIPAA guidelines.
- Monitored office supplies inventory and placed orders when necessary.
- Greeted and checked in patients, updating patient information in computer system.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Scheduled and confirmed patient appointments and consultations.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Took messages from patients and promptly relayed to appropriate staff.
- Ordered office supplies as needed to maintain inventory levels.
- Communicated with patients with compassion while keeping medical information private.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Straightened up waiting room to maintain neat and organized space.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Called patients to confirm scheduled appointments and obtain additional details.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Answered phones promptly and directed calls appropriately.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
CNA
The Valley A Stonebridge Community
09.2011 - 03.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained best-in-class standards for individualized care in bed units by continuously checking in with patients and families and quickly providing care.
- Checked supply availability and laid out supplies in patient rooms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
CNA
Delmar Gardens West - Town And Country, MO
Town And Country
02.2010 - 09.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Associate of Science - Practical Nursing
Applied Tech Practical Nursing Program
St Louis, MO03.2022
GED -
Rockwood Summit Sr. High School
Fenton, MO12.1998
Skills
- General Housekeeping Abilities
- Wound Care
- Medications Familiarity
- Case Management
- Supporting Personal Needs
- Companionship and Emotional Support
- Grooming and Bathing Assistance
- Medication Assistance
- EMR Systems
- Feeding Assistance Expertise
- Quality Assurance Controls
- Responding to Emergencies
- Mobility Assistance Needs Understanding
- Charting Expertise
- Patient Relationship-Building
- Interdisciplinary Communication
- Compassionate Caregiver
- Trustworthy Companion
- Dementia and Alzheimer's Knowledge
- Medical Procedures Understanding
- Shared Governance
- Documentation Procedures Expertise
- Meal Planning
- Light Housekeeping
- Efficient and Reliable Team Player
- Complex Problem-Solving
- Documenting Behaviors
- Oral Hygiene
- Quick Problem Solver
- Recording Vital Signs
- Intake Recording
- Performing Patient Intakes
- Measuring Bodily Fluids
- Patient Assessments
- Infection Control Procedures
- Symptom Documentation
- Patient-Focused Care
- Quality Patient Care
- Biological Specimen Handling
- Nursing Standards
- Restock Shelves
- Room Cleaning and Restocking
- Calm Under Stress
- Nutrition and Diet
- Promoting Healthy Habits
- Feeding Tube Management
- Output Monitoring and Reporting
- Memory Improvement
- Observation Documentation
- ADLs Assistance
- Bed Making and Linen Changes
- Range of Motion Exercises
- Wheelchair Assistance
- Proper Staffing
- Activities of Daily Living (ADL) Support
- Electronic Recordkeeping
- Blood Sugar Monitoring
- Collecting Specimens
- Bathing and Dressing
- Monitor Vitals
- Nursing Assistance
- Bed Transfers
- Phlebotomy Training
- Observing Responses
- Emotional Intelligence
- Emotional and Social Support
- Medical Terminology Knowledge
- Monitoring Fluids
- Family Communication
- Patient Safety Management
- Consistent Follow Through
- Medical office administration
- Letter preparation
- HIPAA guidelines
- HIPAA compliance
- Office administration
- Documentation
- Patient scheduling
- Patient reception management
- Microsoft office
- Appointment management
- Mail management
- Appointment scheduling
- Workflow optimization
- Appointment setting
- Patient relations
- Typing and filing
- Reminder calls
- Front desk operations
- Telephone etiquette
- Patient callbacks
- Patient registration
- Medical terminology
Accomplishments
- Was nominated for and achieved Employee of the Month 3 times in the 6 years of Employment
- Achieved Accredited Nurse Aide Certification on 6/11/2010
- Completed Level 1Medication Aide (L1MA) training 4/11/2021
Certification
- CNA - Certified Nurse Assistant
- CNA - Certified Nursing Assistant
- Level 1 Medication Aide
Timeline
Welcome Coordinator
Oakstreet Health
02.2023 - 02.2025
L1MA/CNA
Garden Plaza Of Florissant Assisted Living
10.2016 - Current
CNA
The Valley A Stonebridge Community
09.2011 - 03.2016
CNA
Delmar Gardens West - Town And Country, MO
02.2010 - 09.2010
- CNA - Certified Nurse Assistant
- CNA - Certified Nursing Assistant
- Level 1 Medication Aide
Associate of Science - Practical Nursing
Applied Tech Practical Nursing Program
GED -
Rockwood Summit Sr. High School
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