Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mikayla Parker

Florissant

Summary

Developed essential healthcare skills in clinical environment, including patient interaction and basic medical procedures. Seeking to transition into new field, utilizing abilities in communication and problem-solving. Aiming to apply experience in different setting, contributing positively to new challenges.

Offering strong foundation in compassionate care and keen interest in learning and developing in healthcare setting. Brings solid understanding of patient needs and ability to quickly acquire medical terminology and procedures. Ready to use and develop communication and organizational skills in Patient Care Associate role.

Overview

4
4
years of professional experience

Work History

Unit Secretary

Mercy Hospital
08.2023 - Current
  • Provided the information and confidential patient charts, verifying and relaying nursing staff with documented calls, relaying requests.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.

Barista

Starbucks
05.2022 - 07.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Team Member

Dairy Queen Grill & Chill
06.2021 - 02.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor of Science - Nursing

University of Missouri St Louis
05-2027

High School Diploma -

Hazelwood West High School
Hazelwood, MO
05-2022

Skills

  • Understanding of HIPAA guidelines
  • Graphical data representation
  • Patient chart maintenance
  • Telecommunication proficiency
  • Effective discharge planning
  • Transferring
  • Medical terminology

Accomplishments

  • Achieved teamwork through effectively helping nurses with patient care.
  • Telephone Service - Professionally processed 20+ calls per day, providing information and service to ensure customer satisfaction.
  • Resolved patient conflict through effective communication.

Timeline

Unit Secretary

Mercy Hospital
08.2023 - Current

Barista

Starbucks
05.2022 - 07.2023

Team Member

Dairy Queen Grill & Chill
06.2021 - 02.2022

Bachelor of Science - Nursing

University of Missouri St Louis

High School Diploma -

Hazelwood West High School
Mikayla Parker