Mikayla Dill

Delivered high-energy, engaging performances to diverse audiences, ensuring a memorable and dynamic experience tailored to client preferences.

Demonstrated strong stage presence and physical coordination, including choreographed dance routines and improvisation, to captivate and entertain large crowds.

Cultivated and maintained positive relationships with clientele through exceptional customer service, understanding preferences, and fostering a welcoming atmosphere.

Managed personal brand and public image through consistent professional conduct and engagement on social media platforms.

Worked in a fast-paced, high-pressure environment, maintaining focus on safety, professionalism, and client satisfaction at all times.

Collaborated with team members to ensure smooth event operations and contribute to an overall positive guest experience.

Job started:

May 30th of 2020

Job ended :

January 2d of 2025

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential clients.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Cultivated deep understanding of product features to answer questions and overcome objections.
• Participated in trade shows and conferences to network and generate leads.
• Developed and maintained strong working relationships with professionals within assigned territory.

• Provided exceptional customer service, addressing concerns and resolving issues promptly
• Maintained a clean and organized delivery vehicle, promoting a positive company image.
• Coordinated with florists to deliver special orders, exceeding customer expectations consistently.
• Ensured that all floral arrangements arrived at their destinations in pristine condition through careful handling techniques.
• Safely navigated traffic and weather conditions while adhering to delivery schedules.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.