Mikaila Hilton
Columbia
Summary
Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Direct Support Professional and Coordinator
Palmers Home Care LLC
01.2019 - Current
- DSP: Working with individuals with mental and physical disabilities. Assist with daily living task; cooking, cleaning, hygiene care, and administering medication. Also all cleaning tasks.
- Coordinator: Manager of Day Program - handling all the ins and out of daily operations. Completing monthly paperwork, creating an activity calendar.
CMA
Lutheran Senior Services
06.2018 - 12.2018
- I worked the overnight shift. My duties consisted of; completing rounds, assist residents with any needs, and administer medications. With this job I have to use all computer skills.
Direct Support Professional
Palmers Home Care
04.2017 - 05.2018
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Custodian
Columbia Public Schools
04.2016 - 04.2017
- Janitorial services in elementary, middle school, and high school. Lunchrooms, hallways, bathrooms. Deep clean. Floor work.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Waitress
Terrace Retirement home
09.2014 - 04.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Caregiver
Integrity Home Care and Hospice
01.2016 - 04.2016
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Direct Support Professional
BRAUN HOME
06.2015 - 03.2016
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Education
High School Diploma -
Rock Bridge Sr. High School
05-2015
Skills
- Cooking
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Health and safety requirements
- Direct patient care
- Transportation
- Patient care
- Disability awareness
Certification
- Medication Aide April 2017 to April 2019
- CPR January 2017 to January 2019
Timeline
Direct Support Professional and Coordinator
Palmers Home Care LLC
01.2019 - Current
CMA
Lutheran Senior Services
06.2018 - 12.2018
Direct Support Professional
Palmers Home Care
04.2017 - 05.2018
Custodian
Columbia Public Schools
04.2016 - 04.2017
Caregiver
Integrity Home Care and Hospice
01.2016 - 04.2016
Direct Support Professional
BRAUN HOME
06.2015 - 03.2016
Waitress
Terrace Retirement home
09.2014 - 04.2017
High School Diploma -
Rock Bridge Sr. High School
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