MIKAEL SUMMERS
Jefferson City
Summary
Driven, resourceful professional with 18- months experience with MO HealthNet. History in data analysis and project management, along with exceptional communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant
State of Missouri
10.2023 - Current
- Provided support to Mo HealthNet's Executive Leadership team
- Provided customer service through incoming telephone calls and face-to-face interaction
- Organized travel arrangements for senior managers
- Recorded meeting minutes
- Managed payment processing, invoicing, and collections for Executive level expenses
- Scheduled and managed Executive level staff appointments
- Managed and organized confidential information to maintain privacy
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Worked with senior management to initiate new projects and assist in various processes.
New Troop Advocate (Training Coordinator)
Girl Scouts of the Missouri Heartland
06.2019 - 04.2023
- Planned, implemented, directed and evaluated training programs for staff and volunteers
- Maintained all training records for employees/volunteers
- Including mandated training according to regulations and/or Department policy
- Managed/maintained eLearning platform for all staff/volunteers
- Analyzed data from surveys and assessments to measure progress toward organizational goals
- Organized meetings, conferences and events to advance advocacy efforts
- Managed team projects by assigning tasks, setting deadlines and tracking progress
- Organized workshops aimed at developing soft skills such as communication and problem-solving
- Developed strategies for maintaining high levels of employee engagement during training
- Created instructional materials such as manuals, handouts, job aids, videos and online tutorials for employees
- Assessed the effectiveness of training sessions by conducting surveys and collecting participant feedback
- Facilitated both in-person and virtual training sessions for individuals or groups of employees
Inside/Outside Recruiter
Girl Scouts of the Missouri Heartland
07.2017 - 05.2019
- Provided guidance and support to new volunteers and members, including orientations on organizational policies, procedures, and programs
- Developed and managed volunteer recruitment campaigns to increase public awareness of the organization's mission
- Created and implemented a comprehensive volunteer onboarding process to ensure volunteers are properly trained and motivated to participate in activities
- Created a successful recruiting process to meet organizational needs
- Developed orientation programs designed to introduce recruits to the organization's mission and values
- Recruited subject matter experts as mentors or advisors for our volunteer programs
- Conducted volunteer orientations and training, ensuring that volunteers are aware of their roles and responsibilities
- Developed and implemented volunteer recruitment strategies to increase number of volunteers in organization
Education
Bachelor of Science (B.S.) - Psychology
Lyon College
Batesville, AR05.2010
Skills
- Communication, presentation, and interpersonal skills
- Learning Management Systems Management, including producing, developing, and evaluating training deliverables
- Cross-Media Training: Zoom, WebEx, Sharepoint, and Powerpoint
- Project management
Timeline
Executive Assistant
State of Missouri
10.2023 - Current
New Troop Advocate (Training Coordinator)
Girl Scouts of the Missouri Heartland
06.2019 - 04.2023
Inside/Outside Recruiter
Girl Scouts of the Missouri Heartland
07.2017 - 05.2019
Bachelor of Science (B.S.) - Psychology
Lyon College
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