Michelle White
De Soto
Summary
Results-driven Regional Operations Manager with expertise in compliance, supply chain coordination, and process improvement. Proven ability to enhance operational efficiency and drive customer satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
AdaptHealth
Farmington
06.2007 - 11.2025
- Managed regional operations to ensure compliance with healthcare standards.
- Coordinated logistics and supply chain activities for efficient service delivery.
- Oversaw inventory management to maintain optimal stock levels and availability.
- Collaborated with cross-functional teams to address operational challenges effectively.
- Oversaw hiring process for new employees in order to ensure compliance with company standards.
- Coordinated with other regional managers to ensure consistency in processes across multiple locations.
- Improved regional processes by coming up with effective methodologies to handle customer complaints.
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
- Visited regional locations to verify full functionality and operational effectiveness.
- Supported regional branches with turnaround management processes, increasing organization and efficiency to enhance profitability.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Enteral Specialist
American Home Patient
Festus
02.2000 - 06.2007
- Educated patients on equipment usage and safety protocols.
- Conducted quality checks on medical devices and supplies.
- Provided technical support for customers in resolving complex issues.
- Maintained accurate records of customer interactions and feedback.
- Reviewed documents for accuracy prior to submission or publication.
- Processed medical claims using advanced billing software systems.
- Reviewed patient accounts for accuracy and completeness of information.
- Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
Education
High School Diploma -
Festus High School
Festus, Mo 05-1996
Skills
- Regional compliance
- Supply chain coordination
- Inventory management
- Process improvement
- Customer service
- Problem solving
- Quality assurance
- Delivery fleet management
- Safety protocol
- Facility management
- Oversee administrative functions
- Staff training/development
- Employee scheduling
- Regulatory compliance
- Employee motivation
- Customer relations
Certification
Certified Durable Medical Equipment Specialist
Timeline
Regional Operations Manager
AdaptHealth
06.2007 - 11.2025
Enteral Specialist
American Home Patient
02.2000 - 06.2007
High School Diploma -
Festus High School