MICHELLE STOLTE YOUNGER

• Streamlined dock operations to enhance efficiency and reduce turnaround time.
• Supervised loading and unloading processes, ensuring adherence to safety protocols.
• Coordinated daily scheduling for inbound and outbound shipments to optimize workflow.
• Implemented process improvements that elevated overall dock productivity and accuracy.
• Mentored team members on best practices for inventory management and equipment use.
• Collaborated with other departments to ensure seamless coordination of shipment arrivals and departures.
• Trained and mentored new team members, fostering an environment of growth and development within the department.
• Managed staff schedules effectively, ensuring adequate coverage during peak periods without compromising employee satisfaction or productivity levels.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.

• Customer Service related issues regarding cancels, pushing orders out, missing parts
• Logging daily numbers for DSO, PGM, EMG
• Preparing daily work for next business day which also includes emails to carriers with line counts for their expected volume
• Researching daily open lines
• Monitor the picking task global before cut times for open lines for the day at hand
• Helped picked WC and export orders and see that these are completed on time
• Help in LTL area as needed
• Release trailers after each cut time and produce paperwork to drivers
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Verified documentation and condition of freight to assure quality standards were achieved.

Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.

• Coordinated shipments and tracked progress to facilitate timely delivery.

• Daily deposits
• Hiring and firing employees
• Inventory product and order accordingly
• Stock and maintain a orderly store
• Managed and motivated employees to be productive and engaged in work.
• Developed and maintained relationships with customers and suppliers through account development.