Open To Work
Michelle Silbanuz
KANSASCITY
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
Work History
CNA
Shiftkey
Kansas City
12.2023 - Current
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with healthcare team to create personalized care plans.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
Front Desk Agent
Marriot Hotel
Kansas City
12.2024 - 11.2025
- Greeted guests and managed check-in and check-out procedures efficiently.
- Addressed guest inquiries and resolved issues promptly and professionally.
- Processed reservations using the hotel's property management system effectively.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Managed billing and payment transactions accurately during guest check-outs.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Managed cash drawer responsibly throughout shift.
CNA
Tiffany Springs Rehabilitation Center / Tuttera gr
Kansas City
05.2023 - 05.2025
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with healthcare team to create personalized care plans.
- Educated residents on health maintenance and wellness practices.
- Provided emotional support and companionship to residents during activities.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
CNA
Ashton court Health and rehabilitation
Liberty
02.2021 - 07.2023
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with healthcare team to create personalized care plans.
- Provided emotional support and companionship to residents during activities.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
NA/CNA
Pleasant Valley Manor
Liberty
09.2019 - 01.2021
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents and staff.
- Documented patient information accurately in medical records system.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
Customer Service Representative
DGS Delta Global Services
Cedar Rapids
06.2018 - 09.2019
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints through effective communication and problem-solving skills.
- Managed customer accounts and processed transactions accurately and efficiently.
Education
North Kansas City High School
Kansas City, MOSkills
- Assisted living support
- Vital signs monitoring
- Care plan collaboration
- Patient documentation
- Customer service
- Attention to detail
- Healthcare communication
- Dressing assistance
- Problem-solving
- Alzheimer's and dementia care
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$34000/yr - $200000/yrTimeline
Front Desk Agent
Marriot Hotel
12.2024 - 11.2025
CNA
Shiftkey
12.2023 - Current
CNA
Tiffany Springs Rehabilitation Center / Tuttera gr
05.2023 - 05.2025
CNA
Ashton court Health and rehabilitation
02.2021 - 07.2023
NA/CNA
Pleasant Valley Manor
09.2019 - 01.2021
Customer Service Representative
DGS Delta Global Services
06.2018 - 09.2019
North Kansas City High School