Michelle Rivera
St. Louis
Summary
Dynamic and self-motivated Registered Nurse with extensive experience in Intensive Care Unit and Emergency Room settings, complemented by a decade of service in Emergency Medical Services. Proven expertise in customer service, client advocacy, and crisis response, along with a strong commitment to delivering exceptional patient care. Passionate about continuous improvement, collaborative teamwork, and meticulous attention to detail to enhance the quality of care at Mercy Hospital. Seeking to advance as a Care Manager to further contribute to patient outcomes and organizational success.
Overview
16
16
years of professional experience
Work History
Registered Nurse
Mercy Hospital
St. Louis, MO
06.2023 - Current
- Provided compassionate care and critical thinking for patients in both the ICU and ER.
- Worked as a team in both acute and non-acute situations to ensure all patients received the proper care whether it be needed medications or skin breakdown preventative care.
- Participated in rounds to facilitate safe transitions to next phase of care.
- Provided one on one guidance as a preceptor for both new hires and nursing students.
Paramedic-EMS
Novant Health/New Hanover Regional Medical Center
Wilmington, NC
12.2014 - 06.2023
- Provided and directed efficient ALS care for patients with a holistic approach to care for both the emotional and mental needs of patients and families as well as the acute injury.
- Maintained a high standard of professionalism and teamwork with coworkers, law enforcement, and fire personnel.
- Provided one on one guidance with both students and new hires as a preceptor.
- Used accurate documentation to improve continuity of patient care and reduce liability.
EMS Instructor
The National Center for Outdoor and Adventure Education
Wilmington, NC
01.2018 - 02.2020
- Responsible for designing and implementing teaching plans for both classroom and individual students.
- Assisted with organizing and maintaining an online resource for students.
- Provided guidance and management of students in clinical and classroom settings.
Physicians Coordinator
Schumacher Clinical Partners
Smithfield, NC
02.2010 - 02.2017
- Successfully managed over 15 Doctors and Physician Assistants schedules.
- Ensured accurate physician documentation with daily chart reviews.
- Worked with a team on implementing a system to decrease the number of deficient charts for the hospital, making us the leader within our region.
- Assisted with the transition to a paperless charting system for the Emergency Department.
EMT-B
Leland Fire/Rescue
Leland, NC
01.2013 - 11.2015
- Provided excellent patient care at the EMT-B level on over 350 calls for service.
- Assisted with the organization and teaching of training sessions for new recruits covering topics such as protocols, ambulance operations, and station duties.
- Participated at public safety fairs and other community service events teaching public education about Fire, EMS, safety, and hands-only CPR.
Education
Associate Degree in Nursing -
Cape Fear Community College
05-2023
Bachelor of Science - Exercise & Sports Science, Psychology
Campbell University
05-2011
Skills
- Excels in time management, teamwork, and maintains a high standard of personal ethics
- Efficient patient care
- Patient advocacy
- Collaborative communication for holistic health
- Cooperative teamwork
HONORS/AWARDS
Phi Theta Kappa Honor Society-CFCC ADN Program, Currie-Garner Family Scholarship/Sponsorship-CFCC ADN Program, Recognition and Challenge Coin from Southeastern Regional Advisory Committee for Trauma Services
Timeline
Registered Nurse
Mercy Hospital
06.2023 - Current
EMS Instructor
The National Center for Outdoor and Adventure Education
01.2018 - 02.2020
Paramedic-EMS
Novant Health/New Hanover Regional Medical Center
12.2014 - 06.2023
EMT-B
Leland Fire/Rescue
01.2013 - 11.2015
Physicians Coordinator
Schumacher Clinical Partners
02.2010 - 02.2017
Bachelor of Science - Exercise & Sports Science, Psychology
Campbell University
Associate Degree in Nursing -
Cape Fear Community College