Michelle Luchsinger
Blue Springs
Summary
Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Human Resources Manager
DataLocker
03.2021 - Current
- Strategic HR partner supporting business leaders. Create and develop policies and programs that support the growth and development of DataLocker’s 40 employee team. Focused on maximizing employee engagement. Collaborate with managers on performance management and team development. Annual compensation review, benefit administration, HRIS implementation, maintenance, and payroll administration. Structured and developed HR Department, programs, and policies.
Director of Human Resources
Goodwill of Western MO & Eastern KS
04.2016 - 08.2020
- HRD for total organization consisting of retail locations, mission services, and corporate location. Responsible for driving organizational change in alignment with strategic plan. Create and develop training materials, policies, and programs for an organization of 600 team members. Priority focus on workforce development and recruitment; performance management; employee relations; regulatory compliance (FMLA, EEOC, OFCCP, etc) Manage organizational vendors in relationship to HR to include background checks, engagement, ATS, recruiting and onboarding. Adjudicate all employee relations cases. Train and developed HR Generalists, benefit specialist and administrative staff.
District Manager
CVS/Pharmacy
02.2012 - 05.2015
- Multi unit manager for 20 pharmacies. Managed all aspects of the business to include driving sales/prescriptions, inventory, loss prevention, P&L management, training and development, succession planning, recruiting, new store opening and pharmacy acquisitions, along with a customer service mindset. Facilitated meetings for managerial training and supervisor development. Partnered with field team to help drive regional results. Achieved and exceeded service targets, sales targets, and prescription targets. Exceeded expectation on P & L with MCP and Contribution A. Strategically maintained a pipeline for future store growth and regional expansion. Managed all aspects of human resources including mentoring new HRBP after promotion. Facilitated engagement meetings and fundraising for charitable events.
Human Resource Business Partner
CVS/Pharmacy
11.2007 - 02.2012
- HRBP for CVS Region 70 spanning across 7 states. Primary responsibilities include recruiting and developing top talent while being strategic to future store openings and regional growth. Held monthly development meetings along with one-on-one touch bases with emerging leaders to test for knowledge and assess progress. Worked directly with regional manager to ensure proper alignment between operations and HR. Developed a strong relationship with each field member within the region (12). Ensured consistency in all levels of progressive discipline. Managed year end increases for all salary team members to come in line with budget. Held field management accountable for the development of their leaders and helped guide the field teams’ personal development. Facilitated engagement focus groups with team and helped develop regional engagement plan yearly. Traveled stores with field managers and regional manager monthly. Managed union locations to ensure compliance with regards to bargaining agreement. Worked in conjunction with loss prevention in investigations. Facilitated meetings on all company rollouts. In addition, managed payroll and benefit questions, held developmental classes for leadership, attended career fairs, maintained files and overall generalist duties. Traveled up to 33% of the time.
CVS/Pharmacy
04.2003 - 11.2007
Education
B.S - Business Administration
Kansas State University
Skills
- HR Department Start-up
- Employment Law
- Employee Relations
- HRIS Management
- Data Management
- FMLA/ADA/EEO
- Benefit Administration
- Payroll
- Program & Project Management
- HR Policies & Procedures
- Organization Development
- Orientation & On Boarding
- Compensation Management
- Training and mentoring
Certification
- PHR certification
Timeline
Human Resources Manager
DataLocker
03.2021 - Current
Director of Human Resources
Goodwill of Western MO & Eastern KS
04.2016 - 08.2020
District Manager
CVS/Pharmacy
02.2012 - 05.2015
Human Resource Business Partner
CVS/Pharmacy
11.2007 - 02.2012
CVS/Pharmacy
04.2003 - 11.2007
B.S - Business Administration
Kansas State University
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