Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Larabee

Kansas City

Summary

Dedicated phlebotomist with extensive experience at Quest Diagnostic Laboratories, recognized for enhancing patient satisfaction through efficient blood collection techniques and compassionate care. Proficient in venipuncture and specimen handling, I excel in high-pressure environments, ensuring accurate results while maintaining patient confidentiality and trust. Proven ability to streamline processes and improve team collaboration.

Overview

32
32
years of professional experience

Work History

Mobile Phlebotomist

American Health Associates Inc.
01.2025 - Current
  • Organized daily work based on collection priority.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
  • Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.

Phlebotomist

Centerpoint Hospital
10.2023 - 01.2025
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.

Phlebotomy Team Lead

Quest Diagnostic Laboratories
04.2007 - 10.2023
  • Improved patient satisfaction by consistently providing efficient and accurate blood draws.
  • Enhanced team morale with effective communication and proactive problem-solving strategies.
  • Streamlined the phlebotomy process for better time management and increased daily test completion rates.
  • Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
  • Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.
  • Created a supportive atmosphere within the team by recognizing individual achievements and celebrating successes together as a group.
  • Coordinated inventory management for necessary supplies, ensuring smooth daily operation without any shortages or delays.
  • Fostered collaboration between phlebotomists and other healthcare professionals by improving communication channels.
  • Assisted new hires in adapting quickly to their roles through comprehensive orientation programs.
  • Collaborated with laboratory staff to maintain proper specimen handling, storage, and transport procedures, resulting in fewer rejected samples.
  • Reduced patient wait times through strategic scheduling and workflow adjustments.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Packaged and shipped specimens to central lab daily.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Organized daily work based on collection priority.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Conducted venipuncture and other CT procedures.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Verified patients' identification for proper sample collection.
  • Assisted in training and onboarding new phlebotomists.

Medical Assistant/Phlebotomist

PRA International
08.2008 - 03.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Medical Assistant/Phlebotomist

Dr. Richard Cannon
06.1993 - 08.2008
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Measured patient spirometry.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Education

High School Diploma -

Langham Creek High School
Houston, TX
05-1990

Skills

  • Multitasking efficiency
  • Time management
  • Venipuncture
  • Blood collection techniques
  • Specimen labeling procedures
  • Sample and specimen collection
  • Organization and planning
  • Patient confidentiality
  • Specimen handling
  • Data entry
  • HIPAA
  • Venipuncture expertise
  • Medical terminology
  • Pediatric phlebotomy
  • Geriatric phlebotomy

Timeline

Mobile Phlebotomist

American Health Associates Inc.
01.2025 - Current

Phlebotomist

Centerpoint Hospital
10.2023 - 01.2025

Medical Assistant/Phlebotomist

PRA International
08.2008 - 03.2015

Phlebotomy Team Lead

Quest Diagnostic Laboratories
04.2007 - 10.2023

Medical Assistant/Phlebotomist

Dr. Richard Cannon
06.1993 - 08.2008

High School Diploma -

Langham Creek High School

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Michelle Larabee