Michelle Gorski
Union
Summary
Driven and meticulous, with a proven track record in deep cleaning and exceptional customer service, honed at Quality Inn Hotel and other establishments. Recognized for efficiently managing time and resources, while maintaining high standards of cleanliness. Excelled in using cleaning chemicals safely and organizing service carts, ensuring guest satisfaction and operational excellence.
Overview
8
8
years of professional experience
Work History
Housekeeper
Quality Inn Hotel
Arnold
06.2020 - 12.2021
- Used cleaning chemicals following proper guidelines.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Recognized by management for providing exceptional customer service.
Server
Dennys Restaurant
Arnold
07.2016 - 06.2017
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
Housekeeper
TownePlace Suites by Marriott
Fenton
06.2014 - 07.2015
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Adhered to daily cleaning schedules and updated as needed based on demand.
Education
High School Diploma -
Lafayette High School
Wildwood, MO05-1989
Skills
- Cleaning chemicals usage
- Deep cleaning
- Inventory restocking
- Customer service
- Time management
- Service cart organization
Timeline
Housekeeper
Quality Inn Hotel
06.2020 - 12.2021
Server
Dennys Restaurant
07.2016 - 06.2017
Housekeeper
TownePlace Suites by Marriott
06.2014 - 07.2015
High School Diploma -
Lafayette High School