Michelle Gettys
French Village
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Production Worker
Dr. Brown
04.2025 - Current
- Operated various production machinery to ensure efficient workflow and quality output.
- Monitored product quality, performing routine inspections to maintain high standards.
- Collaborated with team members to streamline processes and reduce downtime.
- Trained new employees on safety protocols and operational procedures for efficient integration.
Production Worker
Clean Uniform
11.2019 - 12.2024
- Analyzed work orders to determine type and quantity of materials needed for each production batch.
- Set up and operated production machinery according to company's specific standards and protocols.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
Customer Service Representative
A1 Party Supply
04.2010 - 10.2019
- Educated customers on special pricing opportunities and company offerings.
- Made outbound calls to obtain account information.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Office Manager
Claydoh Custom Paint
04.2004 - 04.2010
- Managed daily office operations, ensuring efficiency and organization across all departments.
- Coordinated schedules and meetings, optimizing time management for executives and staff.
- Developed and implemented office policies, enhancing workflow and compliance standards.
- Oversaw inventory management, ensuring adequate supplies while minimizing costs.
- Trained new employees on office procedures, improving onboarding experience and retention rates.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
High School Diploma -
Collinsville High School
Collinsville, ILSkills
- Operated machinery for batch production processes
- Assisted in safety management practices to maintain a secure work environment
- Supported troubleshooting of equipment to minimize downtime
- Conducted quality inspections to ensure product standards
- Participated in product assembly tasks
- Utilized hand tools effectively for various tasks
- Coordinated shipping logistics to streamline delivery processes
- Prepared shipments for transportation efficiently
Timeline
Production Worker
Dr. Brown
04.2025 - Current
Production Worker
Clean Uniform
11.2019 - 12.2024
Customer Service Representative
A1 Party Supply
04.2010 - 10.2019
Office Manager
Claydoh Custom Paint
04.2004 - 04.2010
High School Diploma -
Collinsville High School