Pharmacy Technician
Malden Pharmacy & Home Medical
Malden
03.2025 - Current
- Provided education materials about medications to patients upon request.
- Assisted in training new employees on pharmacy procedures.
- Managed filing of prescriptions, both electronically and manually.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Interpreted and processed medication orders under supervision of pharmacist.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Prepared prescription transfers to other pharmacies.
- Monitored prescription refill requests and communicated with patients regarding their status.