Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Begley

Hannibal

Summary

Logistics operator with extensive experience in dock operations, materials handling, and heavy equipment management. Demonstrated success in product inspection and warehouse support while adhering to FIFO principles. Proficient in problem-solving, training, and mentoring team members. Achievements include fostering a clean, customer-friendly environment and enforcing rigorous policies as Assistant Manager.

Overview

16
16
years of professional experience

Work History

Forklift Driver

General Mills
12.2023 - Current

Resolved product issues through effective troubleshooting and communication.

Trained and mentored team members to enhance skill sets and productivity.

Managed storage operations to optimize space and improve accessibility.

Secured products for shipment, ensuring safety and quality standards.

Utilized braces and straps to prevent damage during transportation.

Coordinated material movements based on production schedules for timely deliveries.

Reviewed incoming shipments for accuracy against purchase orders.

Pulled finished goods efficiently for outgoing shipments, maintaining workflow.

Assistant Manager

Abel's Quik Stop
11.2011 - 01.2014
  • Managed the daily operations of the gas station
  • Oversaw sales, inventory, and staff
  • Maintained and obtained a clean and customer friendly environment for various customers
  • Enforced and implemented strict policies and procedures

Sales Associate

Goodwill
07.2011 - 04.2012
  • Helped customers navigate store, complete sales, and process returns
  • Resolved customer concerns using strong communication and conflict management skills
  • Maintained calm demeanor and managed issues professionally and according to company standards
  • Increased per-customer revenue with suggestive selling practices
  • Rotated stock using clearance markdowns and special sales promotions
  • Managed multiple tasks simultaneously while meeting deadlines

Assistant Manager

Dollar General
08.2009 - 11.2011
  • Coordinated employee schedules to provide adequate staff coverage
  • Delegated tasks to appropriate staff members and monitored performance
  • Promoted products based on effective planning, merchandising, and employee preparation
  • Enhanced market penetration with special marketing campaigns and merchandising approaches
  • Managed daily workloads by organizing effective schedules and delegating tasks
  • Oversaw employee training and staff management tasks
  • Kept all paperwork current and compliant with internal standards and legal requirements
  • Directed daily store operations, including staff management, task delegation, merchandising, and customer service

Education

DeVry University - Business Management and Human Resources

DeVry University
Hannibal, Missouri
01.2010

Diploma - undefined

Hannibal Senior High
Hannibal, Missouri
01.2007

Skills

  • Logistics and dock work
  • Inspection and handling of products
  • Operation of heavy machinery
  • Customer service skills
  • Proficiency in Microsoft Office Suite
  • FIFO inventory practices
  • Resolution of problems
  • Training and development expertise
  • Management of storage solutions
  • SAP software skills

Timeline

Forklift Driver

General Mills
12.2023 - Current

Assistant Manager

Abel's Quik Stop
11.2011 - 01.2014

Sales Associate

Goodwill
07.2011 - 04.2012

Assistant Manager

Dollar General
08.2009 - 11.2011

DeVry University - Business Management and Human Resources

DeVry University

Diploma - undefined

Hannibal Senior High
Michelle Begley