Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MICHELANDE BIEN AIME

Kansas City

Summary

Dynamic and dedicated professional with a proven track record at Walmart, excelling in customer service and teamwork. Recognized for enhancing customer experiences and maintaining organized displays. Skilled in conflict resolution and time management, consistently achieving sales goals while fostering a positive shopping environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Walmart
07.2022 - 02.2025
  • Assisted customers in product selection to enhance shopping experience.
  • Maintained organized merchandise displays to promote sales and accessibility.
  • Handled cash transactions efficiently at point-of-sale systems.
  • Collaborated with team members to meet daily sales goals and customer service standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Housekeeping Room Attendant

Marriot Hotel
01.2021 - 06.2022
  • Ensured cleanliness and organization of guest rooms, enhancing overall guest satisfaction.
  • Conducted thorough inspections of assigned areas for compliance with quality standards.
  • Collaborated with team members to streamline cleaning processes for improved efficiency.
  • Managed inventory of cleaning supplies, ensuring availability and proper storage practices.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.

Education

High School Diploma -

COLLEGE ETZER-VILLAIRE
PORT-AU-PRINCE, HAITI
06-1996

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Stocking and receiving
  • Conflict resolution
  • Order processing
  • Dining area maintenance
  • Friendly and outgoing
  • Calm demeanor
  • Positive and professional

Languages

Spanish
Native or Bilingual
French
Native or Bilingual
HAITIAN CREOLE
Native or Bilingual

Timeline

Sales Associate

Walmart
07.2022 - 02.2025

Housekeeping Room Attendant

Marriot Hotel
01.2021 - 06.2022

High School Diploma -

COLLEGE ETZER-VILLAIRE

Similar Profiles

CREATE PROFILE
MICHELANDE BIEN AIME