Michal Thomas
St Louis
Summary
Adept Project Coordinator with a proven track record at Edward Jones, excelling in technical analysis and team leadership. Spearheaded initiatives that significantly enhanced project efficiency and team productivity. Skilled in navigating complex project lifecycles and fostering continuous improvement, demonstrating a keen attention to detail and a commitment to excellence.
Overview
12
12
years of professional experience
Work History
Project Coordinator
Edward Jones
08.2017 - Current
- Lead and assisted project leaders in project start-up, coordination activities, meetings, requirement gathering and developing project documents, estimates and project plan.
- Lead and assisted project leaders with monitoring, tracking and communicating progress against plans, while also assisting with risk identification and resolution through adherence to defined metrics, baselines and best practices. Includes cost, schedule, scope, critical path, resource and quality.
- Assisted in the analysis and resolution of individual problems, while providing recommendation and engaging the appropriate areas to resolve escalated issues.
- Able to present issues clearly, focus on desired results to recommend a solution and clearly communicate those options to leaders.
- Able to coordinate and delegate tasks or responsibilities to other project team members in/outside of the department.
Tailored BOA Support - Technical Specialist
Edward Jones
08.2017 - 11.2021
- Work as a lead technical stakeholder to bridge the gaps and create processes in order to resolve technical and work flow issues within the department.
- Collaborate with our business system analyst and team leaders in order to provide a deeper level of support to workflow changes as well as assist leaders on the subjects of volume control, scheduling and business need.
- Provide guidance, support and resources on processes and procedures in order to help team leaders efficiently and effectively assess workflow and capacity needs.
Radiology Registrar & Scheduler
BJC Hospital
01.2013 - 08.2017
- Managed systems that housed patient registration information in order to maintain accurate and up-to-date records of patient appointments.
- Streamlined a process that promoted a higher level of accuracy and efficiency in servicing patient appointments.
- Lead, designed and implemented training programs and initiatives which contributed to a vast increase in overall productivity.
- Strategically planned methods to achieve operational goals and targets.
Education
No Degree - UI/UX Design And Research
Launch Code
St Louis, MO04.2020
Associate of Science - Pharmacy
St. Louis College of Forest Park
St Louis, MO05.2007
Skills
- P&L Management
- Technical Analysis
- Customer Management
- Team Leadership
- Project Management
- Resource Management
- Compliance Enforcement
- Strategic Planning
- Project Lifecycle
- Continuous Improvement
- Cultural Sensitivity
- Attention to Detail
Timeline
Project Coordinator
Edward Jones
08.2017 - Current
Tailored BOA Support - Technical Specialist
Edward Jones
08.2017 - 11.2021
Radiology Registrar & Scheduler
BJC Hospital
01.2013 - 08.2017
No Degree - UI/UX Design And Research
Launch Code
Associate of Science - Pharmacy
St. Louis College of Forest Park