Michael White

I have over 35 years of food service and management experience. This includes the last 8 years with Dining by Design. Before Covid, we had 4 corporate cafes. My job was to oversee each cafe to make sure they were all following written guidelines and following all recipes. I would then assess everything and make changes as needed. These changes was to make sure each cafe was following the written guidelines as well as to cut waste and increase revenue. After Covid, three of the 4 cafes were closed due to insufficient employees within the building. My office was moved to our Kraft/Heinz location. Where I was over all ordering, staffing needs, as well as daily deposits and invoices. Since overseeing all aspects of the cafe, I was able to increase the total revenue from $240,000.00 to this last year where the total revenue was over $500,000.00. Reduce waste and improve the quality of our food.

• over saw the cleaning of over 650,000 sq feet of building space in over 27 different sites. Ran a crew of 24 Including 2 assistants.
• Trained new team members on site policies and procedures.
• Maintained records and logs of work performed and materials and equipment used.
• Worked with personnel and managers to meet strict timelines.
• Oversaw personnel safety and efforts at work site.
• Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
• Developed work schedules for team members to maximize shift coverage.
• Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
• Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
• Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
• Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
• Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
• Reduced costs for the company through effective budget management and vendor negotiations.
• Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
• Provided onsite training to help develop employee skills.
• Troubleshot issues to keep machinery and tools operational.
• Implemented environmentally friendly construction practices, reducing waste and minimizing the environmental impact of projects.
• Identified and eliminated safety risks through additional training.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Created and maintained safe and secure work environments for employees.