Hardworking and punctual, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Operations Supervisor
Missouri American Water Co
St Louis, MO
09.2025 - Current
Oversaw daily operations, ensuring compliance with safety regulations and quality standards.
Streamlined workflows, improving efficiency across water distribution processes.
Mentored team members, fostering skill development and enhancing operational performance.
Implemented process improvements that reduced downtime and optimized resource allocation.
Led a team of 15+ employees, fostering a collaborative work environment to achieve departmental goals and meet deadlines.
Managed daily operations, to ensure customer satisfactions are meet.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Completed bi-weekly payroll for 25 employees.
Kept high average of performance evaluations.
Maintain a high level of customer service.
Field Operations Supervisor
Missouri American Water Co.
St Louis, MO
06.2023 - 09.2025
Supervise daily field operations, ensuring compliance with safety standards and operational procedures.
Train and mentor staff on equipment use and best practices to enhance productivity.
Implement process improvements that streamline workflows and reduce downtime.
Monitor performance metrics to identify areas for operational enhancement and efficiency.
Conduct regular site inspections to ensure adherence to regulatory requirements and internal policies.
Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
Supervised a team of technicians, maintaining high-quality work standards and promoting safe practices in the field.
Coordinated with other supervisors to allocate resources effectively, minimizing downtime and maximizing productivity.
Implemented safety protocols for field operations, reducing workplace accidents and maintaining compliance with industry
Oversaw and coached 25 plus direct reports on a daily basic.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Distribution Lead Person
Missouri American Water
St Louis, MO
02.2019 - 06.2023
Managed sites by focusing on safety, operations and productivity.
Monitored job site parts and equipment.
Established expectations and motivated crews to consistently meet or beat goals.
Communicated with employees to demonstrate high standards and mitigate issues.
Checked project details to verify job site materials and equipment.
Complied with federal and company regulations to maintain high level of job site safety.
Utilized two-way radios and hand signals to coordinate communication between equipment operators.
Signaled equipment operators to facilitate alignment, movement or adjustment of machinery and equipment.
Controlled traffic to protect work site integrity, crew safety and general public welfare.
Attended regularly scheduled safety meetings and upheld protocol for lasting compliance and workplace health.
Developed and established professional working relationships with staff from various levels both within and outside department.
Recorded production details and accurately entered data into computerized systems.
Performed demanding physical work over extended periods and modeled positive attitude.
Gained independent working skills and guided and mentored less experienced team members.
Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
Displayed high standards for quality workmanship and routinely double-checked work.
Worked productively as lead or helping team member to drive customer satisfaction.
Controlled traffic passing near, in or around work zones.
Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
Distribution Field Worker
Missouri American Water Co
St Louis, MO
10.2006 - 02.2019
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Completed variety of physical labor tasks.
Understood and followed oral and written directions.
Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Operated and maintained a variety of equipment including hand and power tools.
Collaborated with team members to complete assigned tasks and meet tight deadlines.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Used picks and shovels to dig, spread and level dirt and gravel.
Read plans, instructions or specifications to determine work activities.
Cut materials into specified sizes for installation using tile cutters and power saws.
Utilized two-way radios and hand signals to coordinate communication between equipment operators.
Joined, wrapped, sealed and bedded sections of underground pipe and pipe penetrations.
Maintained good driving record and Commercial Driver's License (CDL).
Education
High School Diploma -
Francis Howell High School
St Charles Mo
Skills
Data Entry
Forklift Operation
Safety Procedures
Attention to Detail
Decision Making
Inventory Recordkeeping
Quick Learner
Problem-Solving
Motivated Team Player
Staff training and development
Operational excellence
Safety oversight
Staff supervision
Cycle counting
Accomplishments
Supervised team of 28 staff members.
Certification
Certified Safe worker
Complete 30 plus hours of OSHA training yearly.
Forklift Certified
CPR/First Aid Certified
Class A CDL
Interests
I like working with my hands and fixing things
I participate in various sports activities for physical activity, camaraderie, and personal growth
Volunteering with youth sports programs as a coach
Team Sports
Learning new cooking techniques and expanding my culinary skills
I participate in a variety of outdoor recreational activities