Michael Sarafian
Wentzville
Summary
Dynamic Operations Manager with a proven track record at CJC Carrier, excelling in process optimization and cross-functional collaboration. Enhanced efficiency through strategic improvements, achieving significant cost reductions. Skilled in performance management and safety compliance, fostering a culture of accountability and excellence among teams.
Overview
5
5
years of professional experience
Work History
Operations Manager/ Business Manager
CJC Carrier
02.2021 - Current
- Streamlined daily operations to enhance efficiency and productivity across multiple departments.
- Developed and implemented process improvements that reduced operational bottlenecks.
- Coordinated cross-functional teams to ensure alignment with strategic objectives and timelines.
- Monitored key performance indicators to drive continuous improvement initiatives.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Led training sessions for staff on new operational procedures and safety protocols.
- Managed inventory control systems to optimize supply chain processes and reduce costs.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Truck Driver
CJC Currier
02.2021 - Current
- Operated various truck models to transport goods efficiently across assigned routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours, mileage, and fuel consumption for reporting purposes.
- Assisted in loading and unloading cargo, optimizing weight distribution for safe transport.
- Adhered to all federal and state transportation laws, ensuring timely deliveries without violations.
- Collaborated with dispatchers to coordinate schedules and resolve delivery issues promptly.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
GED -
Francis Howell North
Saint Peters, MOSkills
- Process optimization
- Cross-functional collaboration
- Performance management
- Inventory management
- Safety compliance
- Hazmat transportation
- licensed to complete federal inspections
- tire change certification
- forklift certified
- heavy haul flatbed experience
- problem solving
Accomplishments
- Reduced operational expenses by 5% by streamlining branch operations.
- Promoted to operations manager after 3 years with the company.
- Promoted to maintenance supervisor after 2 years with the company.
- Achieved in house diagnostics by introducing Davie software for troubleshooting repairs.
Timeline
Operations Manager/ Business Manager
CJC Carrier
02.2021 - Current
Truck Driver
CJC Currier
02.2021 - Current
GED -
Francis Howell North