Michael Saiki

Worked as a compliment to our Engineering/EDI team to provide lean process design, automations, communication and reporting tools, to improve efficiency and reduce human capital.

• Heavily leveraged Microsoft 365 and Power Apps for automations (Power Automate, AI Builder, Excel VBA).
• Created Environments and Solutions to allow proper development and testing of new automations.
• Provided our Billing department with an automated tracker for to report credits and company savings.
• Created a series of automation to ingest and process order data (entry and closure) for over 30 clients.
• Built into all automations error and performance reporting.
• User Acceptance Testing for new rollouts from engineering sprints.
• Participate in New Customer Onboarding to ensure processes are established before first inbound.
• Member of the New Hire Committee, designing the hiring processes, and authoring the companies Core Principles.
• Sit in the weekly Operations Leadership meeting to provide insight into improvement opportunities.

• Managed retail fulfillment and logistics operations for our clients.
• Build and foster relationships between our warehouse partners and clients.
• Address all service concerns and managed exceptions (Carrier misses, Warehouse service failures, product defects, etc).
• Work with our sales team to provide expansion opportunities for our book of business.

• Supervise Shipping Dock, Will Call, and Bulk Picking.
• Manage team of 20-25 people (payroll, compliance, Labor schedule, interviews and onboarding)
• Participated in expansion and crossover of customer base from Carquest to Advanced Auto Parts.
• Implemented production model in picking and shipping by creating performance trackers, daily touches, and observations.
• Improved shipping accuracy and efficiency through implementation of LEAN principles.
• Participated in making our DC a top performer in the country.
• Supported hiring efforts to staff our building while transitioning to "modern hire".
• By request, worked in our Des Moines facility to assist and replicate results of our warehouse.

• Training Supervisor - Trained new employees on warehouse floor.
• Classroom Facilitator - Taught, in classroom setting, policy and methods. Traveled to different HUBs to ensure standards were achieved.
• Hazmat Auditor - Verify compliance with DOT regulations of all chemical products.
• HR Hiring Supervisor - Front Desk (Clerical), Interviewed applicants, onboarded new hires, enforced policy, investigated employees concerns and claims.
• Scan room Supervisor - Managed the Scanners and radios in the HUB, repairs and inventory.
• Operations Cover Supervisor - Supervised work area and covered for manager when needed.
• Assisted in opening of new facility in Edgerton, KS.