Summary
Overview
Work History
Education
Skills
Websites
Certification
AFIP and ACE Certified
Timeline
Generic
Mike Mitchell

Mike Mitchell

Grain Valley

Summary

Highly productive Sales Manager & F&I Manager with extensive background. Committed to helping dealerships master the craft of auto sales from the front to back. Contributor in 5 years running Top 100 Fastest Growing Companies in the Kansas City Area by Ingram's Kansas City Business Journal.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Finance Manager & Sales Manager Hybrid

McCarthy Chevrolet
03.2023 - 03.2024
  • Improved overall performance of the Finance Department by over $1000 per vehicle retail copy sold.
  • Created organizational structures to improve accounting and finance functions.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Executed vendor and lender setup to improve overall revenue of the Finance Department
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Created financial dashboards to provide insights into key performance indicators.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.

General Sales Manager & Finance Manager

Universal Auto Group
08.2017 - 02.2023
  • Full time Finance Manager at Universal CDJR from Feb 2022-Feb 2023
  • General Sales Manager & Backup Finance Manager - Universal Auto Plaza 2017-2022
  • Internet & BDC Director / Backup Finance Manager - Universal Auto Plaza January 2017 - February 2018.
  • Consistently sold between 125-180 vehicles per month for both Universal Auto Plaza & Universal CDJR locations.
    Ran high PVR as backup F&I Manager while at Universal Auto Plaza
  • Ran high PVR on finance deals at Universal CDJR.
    Key contributor to Universal Auto Group reaching Top 100 Fastest Growing Companies in the Kansas City Area by Ingrams Kansas City Business Journal for 5 straight years.

Internet BDC Director, Internet Sales Manager, and Backup Finance Manager

Universal Auto Plaza
01.2017 - 02.2018
  • BDC Director & Internet Sales Manager / Backup F&I Manager - Universal Auto Plaza January 2017-February 2018.
  • Accumulated over half of the monthly unit sales by driving in traffic and closing in the Internet Sales Department.
  • Led a team of 4 BDC Agents to maximize traffic and increase profitability.
  • Shipped dozens of vehicle nationwide while maintaining good online reviews and customer satisfaction on used inventory.
  • Facilitated the setup of multiple online marketing vendors, website companies, and website tools to drive traffic and increase monthly retail units sold by 50+ cars monthly.

CEO

Synergetic Consulting Services LLC
05.2015 - 08.2017
  • Consulted for over 100 dealerships in 9 different states, providing all of the necessary tools in order to thrive as an Independent Car Dealership. Achieved success in building finance departments and providing DMS Software, Lenders, Credit pulling companies, Online Retail websites, ancillary products for profit maximization, and consulted in created Standard Operating Procedures & Work flows to improve efficiency from the front to the back.
  • SALES: Maintained a 95% closing ratio in person and over the phone when selling Dealer Management Software sales, which pushed our agency into the top 10 in the nation.
  • Built value and captured new business by creating multiple professional proposals showing an apples to apples comparison of my product, the competitions product, and the differences in benefits and pricing.
  • Created multiple word tracks in preparation to articulate my products and services more effectively and increase confidence in the sales process.
  • Represented 25 different vendors to increase the rate of profit maximization for clients. These vendors offered products and services such as service contracts, insurance, credit pulling, finance software, inventory management software, website management, customer retention management tools, and marketing strategies.
  • Streamlined the entire finance process while remaining compliant by integrating my products with each other, allowing the client to operate more safely, easily, and efficiently. Resolved many client complaints and claims situations by negotiating agreements between myself, the client, and the vendor and creating “win-win-win” situations.
  • Actively trained by pursuing knowledge on new products and competitors products in the market by scrutinizing the contract verbiage and marketing strategies.
  • Headhunting - Facilitated the hiring of multiple employees by finding synergy in personalities, and successfully negotiating pay plans.

Assistant Branch Manager

Nicholas Financial Inc.
03.2014 - 01.2015
  • Responsible for building and maintaining relationships with dealerships in order to procure accounts and drive company growth. Worked extensively on following up with applications as well as underwriting them through extensive credit analysis procedures. Increased the branch volume by 1.5 million in a years time by acquiring and procuring new accounts. Diligently booked and processed many contracts while maintaining good standings with compliance procedures. Educating and communicating with Financial Managers the stipulations of the Nicholas Financial Program. Collecting delinquent accounts, as well as implementing problem solving tactics that promote the customer to be punctual with their payments. Analyzing credit reports Interviewing customers to gain a complete understanding of their personal credit report Booking and funding contract.

Education

Bachelor of Science (BS) - International Business

Northwest Missouri State University
Maryville, MO
01.2013

Skills

  • Financial budgeting
  • Business forecasting
  • Lender relationships
  • Skilled in Route One, Dealer Track, Reynolds, Vinsolutions, DealerSocket
  • Deal structuring
  • Coaching and training
  • Electronic contracting
  • Insurance products
  • Credit analysis

Certification

  • General Sales Manager & Backup Finance Manager 2017-2022
  • Full time Finance Manager at Universal CDJR from Feb 2022-Feb 2023
  • Consistently sold between 125-180 vehicles per month for both Universal Auto Plaza & Universal CDJR locations.
  • Ran high PVR as backup F&I Manager while at Universal Auto Plaza
  • Ran high PVR on finance deals at Universal CDJR.
  • Key contributor to Universal Auto Group reaching Top 100 Fastest Growing Companies in the Kansas City Area by Ingrams Kansas City Business Journal for 5 straight years.
  • Accumulated over half of the monthly unit sales by driving in traffic and closing in the Internet Sales Department.
  • Lead a team of 4 BDC Agents to maximize traffic and increase profitability.
  • Shipped dozens of vehicles nationwide while maintaining good online reviews and customer satisfaction on used inventory.
  • July 2022 Assurant F&I Specialist
  • June 2016 ATC Finance & Insurance School
  • December 2016 ATC Leadership

AFIP and ACE Certified

Completed AFIP and ACE Automotive Finance and Compliance Training Courses

Timeline

Finance Manager & Sales Manager Hybrid

McCarthy Chevrolet
03.2023 - 03.2024

General Sales Manager & Finance Manager

Universal Auto Group
08.2017 - 02.2023

Internet BDC Director, Internet Sales Manager, and Backup Finance Manager

Universal Auto Plaza
01.2017 - 02.2018

CEO

Synergetic Consulting Services LLC
05.2015 - 08.2017

Assistant Branch Manager

Nicholas Financial Inc.
03.2014 - 01.2015

Bachelor of Science (BS) - International Business

Northwest Missouri State University

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Mike Mitchell