Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Long

Nixa

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Applebee's. Proven ability to engage guests and enhance satisfaction through attentive service. Reliable team player with a clean and concise stature, committed to fostering positive relationships and ensuring safety in all interactions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Before and After School Care Assistant

Nixa Public Schools
11.2022 - 12.2023
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
  • Provided first aid and emergency response as required, prioritizing student health and safety at all times.

Valet

ABM Industries
10.2023 - 06.2024
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.

Server

Applebee's
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Associate of Applied Science - Refrigeration

Ozarks Technical Community College
Springfield, MO
12-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Sales techniques
  • Patience and composure
  • Team collaboration
  • Reliability and punctuality
  • Clean driving record

Certification

  • EPA Section 608 Technician Universal Certification - U.S. Environmental Protection Agency.

Timeline

Server

Applebee's
09.2024 - Current

Valet

ABM Industries
10.2023 - 06.2024

Before and After School Care Assistant

Nixa Public Schools
11.2022 - 12.2023

Associate of Applied Science - Refrigeration

Ozarks Technical Community College

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Michael Long