MICHAEL HILZER
Branson
Summary
Skilled gunsmith with comprehensive background in firearms assembly, repair, and modification. Strong understanding of various firearm mechanisms coupled with precision-oriented manual skills. Effectively utilized troubleshooting abilities to ensure optimal functionality and safety of firearms in previous roles. Recognized for enhancing efficiency by implementing preventive maintenance measures to reduce downtime and costs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Wholesale Electric Supply
Branson
10.2022 - Current
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Owner/CEO
Operation Security
Branson
01.2014 - Current
- Company Overview: A certified gunsmith, established and successfully run a guns and ammo store while developing its client base and diversifying into new areas of products and services
- Improved the accuracy and precision of weaponries and identified and modified fire alarms' potential safety hazards as per the blueprint and customer specifications
- A certified gunsmith, established and successfully run a guns and ammo store while developing its client base and diversifying into new areas of products and services
- A certified gunsmith, established and successfully run a guns and ammo store while developing its client base and diversifying into new areas of products and services
- Firearms Appraisal.
Volunteer Firefighter
Western Taney County Fire District
Hollister
02.2018 - 01.2025
- Respond quickly to emergencies involving natural disasters, fire, traumatic injuries, and accidents while performing duties, both in suffering and non-emergency situations relating to fire protection, hazardous materials response, and crisis management
- Oversaw and managed all aspects of day-to-day operations involving county-wide fire and protection
- Provided rescue and extrication operations, supported fire prevention, suppression, and public safety
- Administered first aid and artificial respiration to those severely affected by fire, smoke, or trauma
- Maintained records of incident reports, vehicle maintenance logs and call logs.
- Advised homeowners on methods for preventing house fires through proper storage of flammable materials and use of extinguishers.
Class A CDL Driver
Arrowhead Building Supply
Hollister
12.2017 - 10.2022
- Safely transport various types of goods from distribution centers to consumer locations
- Conduct pre-and post-trip checks and load and unload merchandise from the trailer to multiple facilities
- Saved time and excessive fuel costs by choosing the most efficient routes while complying with all relevant traffic laws and driving according to weather and road conditions
- Represented the business professionally to increase profitability and customer satisfaction
Patient Care Technician
Lakeland Pharmacy
Branson West
01.2013 - 01.2017
- Dealt with patients, suppliers, and healthcare providers and resolved clients' issues to offer solutions
- Assisted physicians and patients during interactions and took medical histories while keeping medical supplies inventory and maintaining records
- Facilitated medical exams by positioning patients, adjusting, and operating equipment and devices
- Cleaned and sanitized the warehouse daily and retained a high standard of hygiene and cleanliness
- Purchased and made available durable medical equipment and devices for the facility
Accounts Manager
Aarons Sales and Lease
Branson
01.2010 - 01.2013
- Designed and implemented processes for collecting, analyzing, checking, and reporting financial information, besides minimizing time and costs and increasing productivity by implementing new accounting procedures
- Checked and validated all financial transactions and authorized accounts payable invoices
- Maintained effective communication at all levels and provided customer support by showing furniture, electronic appliances, and presenting product features and benefits
Education
Associate of Science - Firearm Technology
Sonoran Desert Institute
Scottsdale, AZ01-2025
Certificate - Home Inspections
Ahit.com
06.2023
Bachelor of Science - Criminal Justice
Virginia College-Birmingham
Birmingham, AL12.2017
Associate of Science - Paralegal
Virginia College
Birmingham, AL01.2014
Home Builders Institute - Roofing, Siding, Electrical, Concrete, Framing
Denison Job Corps
Denison, IA12.2010
Skills
- Gunsmithing
- Firearms Appraisal
- Firearm safety
- Negotiation
- Legal Drafting
- Crisis Management
- Conflict Management
- Case Management
- Legal Research
- Merchandising
- Recruiting
- Individual / Group Counseling
- Outside sales
- Driving
- Intake Experience
- Microsoft Outlook
- Social Work
- Sales
- Writing Skills
- Crisis Intervention
- Planning
- Supervision and leadership
- Networking
- Multitasking Abilities
- Maintenance & repair
- Conflict resolution
- PPE compliance
- Decision-making
- Excellent communication
- Verbal communication
- Problem resolution
- First Aid/CPR
- Critical thinking
- Teamwork and collaboration
- Good Telephone Etiquette
- Friendly, positive attitude
- Clerical support
Certification
- Air Brake Endorsement
- EMT Certification
- Driver's License
- Hazmat Endorsement
- Tanker Endorsement
- CDL
- CDL ACPR Certification
Timeline
Sales Associate
Wholesale Electric Supply
10.2022 - Current
Volunteer Firefighter
Western Taney County Fire District
02.2018 - 01.2025
Class A CDL Driver
Arrowhead Building Supply
12.2017 - 10.2022
Owner/CEO
Operation Security
01.2014 - Current
Patient Care Technician
Lakeland Pharmacy
01.2013 - 01.2017
Accounts Manager
Aarons Sales and Lease
01.2010 - 01.2013
Associate of Science - Firearm Technology
Sonoran Desert Institute
Certificate - Home Inspections
Ahit.com
Bachelor of Science - Criminal Justice
Virginia College-Birmingham
Associate of Science - Paralegal
Virginia College
Home Builders Institute - Roofing, Siding, Electrical, Concrete, Framing
Denison Job Corps